Claims Estimates
Drivers Side & Passenger Side are called.....
Left Side & Right Side
What are the (4) main groups on the Open SO Report?
Open SO (Week Of), Needs to be Invoiced, Invoiced (Month Of), Voided (Month Of)
What Order Statuses mean a vehicle is on the ground?
Delivered to Dealer, Post Delivered to Dealer, Returned to Dealer
What does PO stand for and mean?
A Purchase Order is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services required. POs are used to control the purchasing of products and services from external suppliers.
Regular cab trucks have how many interior rows?
One, seats 2-3
"Add clear coat" means....
The vehicle is being painted
What are the (2) main purposes of the Open SO Report?
Order Tracking & Visibility, Billing
What (3) things are you confirming when a vehicle enters "Shipped" status?
Graphics production, any client-specific information, delivering dealership
What identifiers are billable to EFM in our system?
VIN, Unit #
Extended cabs, crew cabs, or quad cabs have how many interior rows?
2, seats 5-6
Would "LT Headlamp assy" matter when replacing graphics?
Only if it is a full wrap and graphics are being removed in the headlamp area.
What status do you use when graphics have not shipped yet but can bill once shipped?
With Coordination
You are updating your backlog, and you know a vehicle is complete with graphics. What do you do?
What information from a PO would you include in your ShopVox line item?
Chassis means....
The truck has a bed delete or van has a cargo delete, upfit will be added.
"LT Door Shell" means....
Driver's side door is being replaced
What status do you use when graphics have shipped or have not shipped, but the order can not be billed until completion?
In Process
What are your actionable steps in the "Pre-Shipping" group?
None!! This group allows you to forecast and know what is on order for your clients.
What do the following abbreviations stand for? DTD, SFT, TPW
Delivered to Dealer, Scheduled for Production, Target Production Week
What are van specs for RAM, Nissan, and Ford?
RAM ProMaster - High Roof, Low Roof, 118" WB, 136" WB, 159" WB
ProMaster City - STANDARD
Nissan NV200 - STANDARD (NV1500/2500 no longer manufactured, but they are standard WB, High Roof/Low Roof)
Ford Transit Connect - LWB, SWB (standard roof height)
Ford T150/250/350 - Regular WB (130"), Long WB (148"), EXTENDED (148"), Low Roof, Medium Roof, High Roof
Enterprise claim numbers are how many digits?
6
What status would you use for a Print + Ship order that is still in production and has not shipped?
In Process
What is the Golden Ticket?
Shipped Status + EFM Confirmation!
Where do you upload POs?
If the unit is already on the Backlog, add to the Backlog in the "PO Upload" column. If the unit is not on the Backlog yet, load the PO into assets in your ShopVox order.
For door decals, then a partial or full wrap, what specs should you ensure you have for vans and trucks?
Overall:
Truck - YMMS, Cab Configuration, Wheelbase, Bed Length, Box Size
Van - YMMS, Wheelbase, Roof Height, Window Configuration
Full/partial wrap: TRIM!!
Dependent on decal package: Exterior body color