Vocabulary
Pain Points
More Terms
Value
People
100

When you are talking about backups, what is GFS?

What is Grandfather, Father, Son?  Monthly, Weekly, and Daily backups.

100

What does HIPAA stand for and why is it important to our customers?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

100

What is RTO?

Recovery Time Objective -  How long to restart customer applications

100

How many Flexential Data Centers offer Disaster Recovery as a Service?

5    Louisville - Downtown (LOU03), Atlanta – Norcross (ATL02), Charlotte - South (CLT03), Portland – Hillsboro 2 (PDX02), Denver – Englewood (DEN11) 

100

Who is your Data Protection Product Manager?

Dirk Ramacher

200

What is over-subscription as it relates to Cloud?

The concept “oversubscription” is a term often used when talking about cloud computing. The oversubscription of resources in cloud computing happens when a shared hosting or Public Cloud provider offers a series of computing resources that exceed the available capacity, because they assume customers don’t use all the resources offered.

200

what organization regulates PCI compliance ?

 Payment card industry (PCI) compliance is mandated by credit card companies to help ensure the security of credit card transactions in the payments industry. Payment card industry compliance refers to the technical and operational standards that businesses follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions. PCI standards for compliance are developed and managed by the PCI Security Standards Council. 

200

What is RPO?

Recovery Point Objective - How much data did the customer lose or have to re-create?
200

How does Flexential interconnect it's Data Centers?

The Flex Anywhere network.  100 GB connecting all Data Centers. 

200

Where would you send questions about our Recovery Options?

dataprotection-questions@flexential.com

300

Who are the hyperscalers?

Amazon (AWS), Azure (Microsoft), Google and sometimes Oracle Clouds

300

What is FISMA compliance?

The Federal Information Security Management Act (FISMA) of 2002 establishes security guidelines that federal agencies or those entities, which have outsourced agency business, must adhere to. FISMA requires specific documentation, policies, and procedures, and defined processes to be in place to meet the rigorous requirements of the National Institute of Standards and Technology (NIST) 800-53.

300

What does HPC Stand for?

Hosted Private Cloud

300

What is BAAS?

Backup as a Service, available in Managed and Un-Managed versions

300

Who is the head of CMS?   Extra points if you can tell what CMS stands for!

Who is Mike Fuhrman.

Cloud Managed Services

400

What is Hybrid IT? 





Hybrid IT is an approach to enterprise computing in which an organization provides and manages some information technology (IT) resources in-house but uses cloud-based services for others. A hybrid approach allows an enterprise to maintain a centralized approach to IT governance, while experimenting with cloud computing.

400

Name a library of volumes describing a framework of best practices for delivering IT services 

What is ITIL?

400

What is OBS?

Object Based Storage

400

What is the airspeed velocity of an unladen swallow ?

Airspeed can also be predicted using a published formula. By inverting this midpoint Strouhal ratio of 0.3 (fA/U ≈ 0.3), Graham K. Taylor et al. show that as a rule of thumb, the speed of a flying animal is roughly 3 times frequency times amplitude (U ≈ 3fA).5


We now need only plug in the numbers:


U ≈ 3fA
f ≈ 15 (beats per second)
A ≈ 0.22 (meters per beat)
U ≈ 3*15*0.22 ≈ 9.9

... to estimate that the airspeed velocity of an unladen European Swallow is 10 meters per second.

400

Who runs our RFP team?

Aleksandra Auker

500

What are the key benefits of Cloud computing?

Reduced IT costs Moving to cloud computing may reduce the cost of managing and maintaining your IT systems.

Scalability Your business can scale up or scale down your operation and storage needs quickly to suit your situation, allowing flexibility as your needs change.

Flexibility of work practices - Cloud computing allows employees to be more flexible in their work practices.



500

What is the term given to a hacker attack that locks a company's files?

What is Ransomware?

500

What does DAAS mean?

What is Desktop as a Service?

500

What is the hypervisor used in the Flexential Clouds?

VMware

500

Who is the Security Product Manager?

Mark Nichols (acting)

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