Action Planning
What colors are allowed for the visual management of the action plan
Red and Green
Who uses Standard Work
Operators, Leaders, Teams, Everyone! (Accept any of these
What are the 4 or 5 categories that focus the performance metrics
SQDC (Safety, Quality, Delivery, Cost) or SQDIP (Safety, Quality, Delivery, Inventory, Productivity)
What are a series of interlocking rhythms or meeting cadences that bring the right level of information, decision making and problem solving to the appropriate leadership levels.
Operating Cadences
Name 3 components of an action plan
Title, problem statement, team, objective, action, date, impact
What must be in place before any work can be completed to improve a process
Standard Work
What are the only two colors that can be used for performance metric visual mgmt
red and green
What do the acronyms DOR, WOR, and HKR represent
Daily operating review, weekly operating review, hoshin kanri review
What does every KPI and TTI require
An action plan
Complete the blank: Standard work documents the Blank Blank Blank to complete a task or process
best known way
How fast should the visual signal of performance be perceived by the user
3 seconds
What are 4 key cadences of a healthy operating system
Annual budget review, DMS or DOR, WRO, MOR or HKR
In GE Aerospace, when should you launch a Problem Solving Report (PSR) in relation to your action plan and KPI status
You launch a Problem Solving Report (PSR) when the KPI is red and the action plan is green (on track). If the KPI is red and the action plan is also red, you focus on getting back on plan without launching a PSR.
What are the three hieracrchy tiers of standard work
Standard Operating Procedure (SOP), Master Instruction (MI), Detailed job Instruction (DJI)
What is the visual tool that combines a run chart and a pareto chart to visualize trends over time
Paytner Chart
What are the performance targets managed by a Hoshin Kanri Review called
TTIs (Targets to Improve)
Where should the impact from a KPI/TTI action plan flow
To the KPI/TTI Bowler Projection
What are three components of standard work
Content, Sequence, Timing
What is a physical or digital space where strategy meets execution?
Obeya
What is the term used for a peer review of an operating cadence against standards and ideal state
Process Confirm