Clean Ups
How long do you have to do your clean ups in between sessions
15 min and be back at the counter ready to go
What must be said after you give out skates.
Your Skates Have been inspected have a great day
During slow sessions like Thursday 4-6 and late night sessions on weekends we allow guests to dance skate in between the poles or not wear wrist guards
A. Depends who's managing
B. Only if they are a regular
C. No one can, everyone must follow all rules even if its slow
D. Its fine until it starts getting busy
C. Even if its slow or if the guests are experienced, accidents can still happen no one should be breaking the rules during any public sessions the 3 sessions we allow this are designated advanced skater adult nights on Monday 8:30pm-11:30pm W/Th-9pm-12am and second Saturday run by Arson
How long into a session is Skato supposed to come out
30 min
What is our company motto
Clean, Fun, Friendly, safe
What are the Dj responsible for during clean ups. 2 things
Dj booth and garbage's
What is the maximum amount of time a floor guard has to get to an accident
30 seconds
How do you fix a disabled locker
Hit clear a 10 times, enter their code, then hit open (top left green button)
Are you allowed to sit in a chair during the Wheel of fortune, and what do you do if you need a party back to the Wheel and they are not coming back?
NO!!! It's Unprofessional!!!
Ask the Dj to call them back again or go up to the host of the party and ask them nicely to send that child back.
Name all the mangers.
Lisa, Dennis, Jackie, Jules, Ryan H, Annaliese, Tara.
List all steps of sweeping the skate floor
make sure the lights are on
shake out the broom
sweep the outside of the skate floor with the large broom
take a dustpan and smaller broom around the skate floor sweeping any other dirt and debris you might have missed
sweep the center of the floor
scrape gum
Turn the lights off so everyone knows the floor has been swept
What is the first thing you are supposed to do when you get to a down skater
Place your body in between the fallen skater and on coming traffic
Name all 5 Lessons Levels
Beg, Silver, Gold, Star, Pro
How many Games are Dj supposed to play During Birthday sessions.
How Many Games During non Birthday sessions.
3 and 5
When you walk in for work what is the proper uniform you should be wearing (name all parts) BEFORE you clock in
Stripes, plain white/black shirt underneath, plain black pants/shorts, skates, whistle, headset, nametag,
Name all games that should be checked at the end of the night to see if they should be filled.
unbox the fun both of them, duck claw, candy claw perfect 10 road trip and cut to win, ticket ring, ticket zone, prize factory
What are the 4 questions if you answer yes to cause you to fill out and Employee statement, and when must you fill it out
Did you witness the accident
Talk to or assisted the injured
Talked to or heard from other customers
inspected the area
Before you leave on the same day of the accident
What rule do floor guards not have to follow
Wrist guards (only when working). All other rules must be followed include no backward or trick skating standing at the wall and this goes for lessons privates and even when your off the clock
Perform a perfect Entertainment for a Birthday party
Must Get Dressed up in fun exciting outfit
Must be loud and clear for all to hear
Must ask at least 3 Questions and give out a small handful of candy (not too much)
Must ask about the birthday child and make them feel special
How Much is Lessons and when do we offer them
$85 for the month
Mondays and Wednesdays 5:30-6:30
Sundays 9-10am, 10:30-11:30am
Name all the Steps in cleaning the Bathroom
wipe down counters, mirror, handrails, soup dispensers, toilet paper dispensers, paper towel dispensers toilets inside and out, baby changers and anything else that can be wiped down
clean the wall behind the toilet and under hand dryer
Change mailboxes
make sure toilet paper, soap and paper towels are filled
place toilet gels in the toilets
Sweep and mop by scrubbing hard not just pushing dirt to the outside
Name all 10 parts that must be inspected on the skates when handing them out
wheels, bearings, truck, plate, boot, sole, laces,
toe stop, tongue , eyelet
Name all glow sessions
Friday 7pm-9pm
Saturday 8-10pm
Sunday 12pm-2pm
All late night sessions
Must must be done for every Friday night session to make it special. 2 things
Turn the lights off and put the fog machine on
What are 2 ways to gain control of the skate floor if it is getting out of hand
Lower the music and change the songs to a slow song. Stop the floor and review the safety rules