FB Medicare Telephone Numbers
Gift Card Redemption
FB Healthy Blue Reward Incentives
Program Reference Guide
100

This phone number 800.219.2583 is the number to a specific department. 

 What is Medicare Customer Service

100

The gift card listing is available on this OLH information site.

What is the Concierge.

100

These Florida Blue Medicare members are eligible for incentives.

What is Everyone or All of Them 

100

This app is available to all Florida Blue Medicare members.

What is the AlwaysOn App

200

The telephone number 844.396.1710 is for this service.

What is the Telephonic HRA line.

200

Electronic gift cards redeemed online are delivered within this time frame.

What is 24-48 hours.

200

This test only allows an incentive of $15 per program year.

What is the Diabetic Urine Test for Protein

200

The name of this, 1/1 to 12/31, refers to the time frame for incentives and self attestation test

What is the Program Year

300

The phone number 800.471.1166 is for this specific health group

What is Insight

300

Physical Gift Cards redeemed online are delivered to the address on file within this time frame. 

What is 7 to 10 business days. 

300

Name Three gift cards offered by this program beginning with the letter's T, K, and W. 

What is Target, Kohls, and Walmart or Walgreens

300

This series of numbers 855.861.9400 is....

What is the Dedicated Phone Number for Medicare members

400

1-800-344-1686 is the number for this particular program.

What is CareSight

400

Gift Card Redemptions over the phone can take up to this time to deliver

What is 3 to 6 weeks

400

This member had a Health Risk Appraisal, Mammogram, and Flu Shot, in the same year. Collectively, the member should receive gift cards for this dollar amount.

What is $65

400

Florida Blue Medicare members can directly sign on to the portal. 

What is True

500

The phone number 800.926.6565 is used when Medicare member's of this group receive a 20.00 award for having a consultation with their doctor, and that exam is not an Annual Wellness Exam.

What is the Florida Blue Wellness Award Support Line. 

500

It is suggested you follow these steps when you need to access the gift card spreadsheet using the confluence link provided

What is right clicking the mouse and pasting the link into your web browser.

500

This gift card vendor has a maximum of $220 that a member can receive in one card according to the card list.

What is Amazon

500

This is the portal web address.

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