WEBSITE
The number of countries Flow operate in.
What is 20?
The account number has this amount of digits.
What is 12?
The first page you land on when you sign into CRM
What is dashboard?
The location of Flow's head office in Jamaica.
Carlton Crescent
The number of bundle plans offered on Flow JA website.
What is 4?
There is currently a home internet bundle promotion. (True or False)
What is true?
The service number in Liberate.
What is the Flow issued landline number.
The first landing page when you get into an account.
What is account summary?
The number of services offered by Flow.
What is 4?
The 2 services offered in the Browse & Talk Combo Plans
What is broadband/internet and landline/home phone?
The option at the top right of the Flow Jamaica page.
What is the Flow BU (country) toggle drop down menu?
Promise to Pay is also known as...
What is payment extension?
Rebate request are escalated to this team.
What is Senior Agents?
The Flow Jamaica customer care lines are
What is toll free 1-800-804-2994 and 100 from any Flow mobile device.
The cable box and cable service is provisioned starting at this bundle...
What is Do It More?
The Flow contact team you can connect with through the website.
What is Flow Chat team?
The section we go to complete contact updates.
Where is Account Details?
The section we go in an account to get the monthly charge.
Where is View Service Tree?
The instance when rebate is issued
When is recorded service loss of 3 consecutive days or more?
The services in Triple play vs. double play bundles.
What is cable, landline & internet vs. internet & landline
The creation of one's Flow online account.
What is Flow I.D
The application used to check prepaid talk credit remaining.
What is Sima?
You access this to complete the job step.
What is Work Order?
Complete
CABLE on: vs. CABLE on:
Liberate CRM
??????? AVS
??????? HFC
CABLE on:
Liberate
IPTV
Copper Cables
The Do It Bundles + Mobile
What is FMC (Fixed Mobile Convergence)?