That Don't Spend at
Uncle Sam's
(Foreign Currency)
Uncle Sam's
(Foreign Currency)
This is when a customer is charged for their foreign currency
What is at the time of the order
This shortcut is used to transfer a PAN# from iCore to DTS
what is copy and paste
This is the temporary password we give to customers when we change their OLB password
what is "FNBisgreat2023"
This service can be offered as another way to track debit card transactions
What are debit card alerts
This symbol is technically called an "Octothorpe"
What is a Hashtag #
This type of foreign currency we do not order
What is foreign coin
Additional FACTUAL info shared by the customer should be added to this section of a DTS dispute
What is the notes section
This feature to view a customer's OLB as they are also looking at it
what is CSR assist
This account type is entered as "sequence 2" on the card maintenance screen
What are savings accounts
What animal can be allergic to people?
What is a cat
This is a requirement for ordering foreign currency with FNB
what is being a customer
This type of transaction is often claimed by a customer to be "unauthorized"
What is online free trials
Secure access codes are good for this length of time
What is 30 minutes
A manager should be the person to set these 2 Card Limit types
what are "preferred" and "special"
What term is used to measure the speed of a computer mouse?
What is a "Mickey"
Mickey Mouse... Get it???
This is how long it typically takes to recieve a foreign currency order
What is overnight or next day
This MUST be obtained from the customer when a paper check is being disputed
What is a police report
Look here to be clued into the fact that a customer is not using the correct username to log in
What is the "invalid log-in attempts" column
A signer on this type of account can receive a debit card IF they are listed on the Debit Card Agreement
What is business account
What plant grow so fast that it is measured in miles per hour?
What is Bamboo?
This is the system ID for CEIFX
What is 1031
This 16-digit number represents a personal account number
What is a PAN# on a debit card
These 3 categories appear on the Q2 Quick Maintenance form
What is online banking, voice banking, Estatements
These are the standard daily limits for ATM withdrawals and POS purchases on our debit cards
What is $275 and $2500
What mammal is illegal to hunt in the state of Kansas?
What is a Whale?