FNBA

Bond...Savings Bond

100

The bank will typically not redeem more than _______ worth of savings bonds at one time for a non-customer.

What is $1,000

200

Savings Bonds are processed with Miscellaneous ________? Its offset.

What is Debits

300

T/F. If a customer presents more than one Savings Bond, only one of those Bonds needs to be endorsed.

What is False

400

How many different James Bond actors are there?

What is 7

500

We redeem these series of Savings Bonds

What is E, EE, and I

Questions for Customers

200

A drop down list in the Teller process for closing an account.

What is Reason for closing.

300

Alternatives for when you don't have the standard Security Questions in Premier.

What was your last transaction?, when was your account opened?, is there anyone else on this account with you?, etc.

SDB

100

What size of SDB is only available to FNBA customers. (Consumers with transaction or savings account)

What is Intermediate and up (X10)s

200

How many keys is the person renting a SDB given?

Double Points: How many keys are needed for surrendering a SDB.

What is 2

Double points: 1

300

Name 3 different entities ( aka. account type)  that may rent a box.

What is Individual,  Joint,  Living Trust, Testamentary Trust,  Estate,  Guardianship,  Conservatorship

Online

100

I would like to be able to send money to my babysitter electronically.

What is Zelle

200

I don't like my username can I change it online?

No. The online banking record would have to be deleted. The customer may contact the Call Center to make this change.

400

I would like to transfer funds to and from my accounts online. Does that include my sons Youth Savings (UTMA)?

No. Access to UTMA account online is restricted to view only.

500

Needed to send money outside of FNBA accounts via online.

What is Bill Payment Enrollment

Getting Down to Business

300

I want to cash this check that is made out to my business, its from an account at FNBA. Can I?

What is NO. We do not cash business checks. 

Alternative answer: You can deposit it into the business account and we can do a separate withdrawal if the same amount of funds are available in your account.

400

T/F On the CTR form, when an employee of a business customer is making a deposit over 10K; Both employee and business are listed individually in Part 1 of the form?

Double Jeopardy: What Boxes are marked for each.

What is True. 

Double Jeopardy: Employee- Box B Conducted Transaction For Another 

Business - Box Person On Whose Behalf Conducted 

500

Name the main 5 types of Business types.

Association, Corporation, LLC, Partnership, and Sole Proprietor