Lobby
Cashier checks should be stored in a ______ area?
What is a locked cabinet/drawer
I need dual initials and teller number on ANY cash that is verified and strapped?
TRUE
SDB entrance must have these 4 items present.
What is Signature, employee initials, box number, and date/time
How do I run a night drop?
What is touchpoint and using the drop down and choosing Night Drop.
How do input the distress code into the alarm panel?
What is replacing your last number of your code up 1. EX: 123456 you'll put in 123457
What account number types are acceptable to use for making a cashier check?
What is Checking, Savings, or ILS
It is okay for me to carry down the numbers on the instant issue log for the next day?
FALSEEEEEEEEEE
I need to hand count it every time!
What is a required form of id to open a personal account?
What is photo issued Government ID.
EX: Driver's License, Military ID, US Passport
Change orders should be stored in a _____ area?
What is locked? Locked drawer/cabinet
What do you do in foundation if a customer is unemployed?
What is asking them there previous employment.
I need two signatures on this item if it is over 100,000.01.
What is a cashier check?
I must include the customer full name when writing it on the instant issue log?
True (First name, Middle initial, Last name)
For a domestic wire if a recipient address isn't given by the sender, what should be listed on the address line?
"Not provided"
When I am selling cash to FCS what is needed on the transit tickets?
Dual initials, cost center, date, denoms, cash amount.
What resources can I look at to see if funds are collected to make a cashiers check?
What is Nautilus, Foundation, Balance screen (collected funds)
What disclosures do you give a Non-Customer when they ask about a checking or savings account?
What is Checking & Savings Account disclosure and personal rate sheet
I can balance my drawer over 10k at the end of the day?
FALSE
What do I search to see if a customer is not already in our system before opening an account?
What is ssn.
Two signatures are required for this audit print out every night.
What is Vault
What is our Branch Cash Limit?
What is 550k
Who do you email when you make a manual change on the MIL?
What is Retail Negotiable Logs
Can a banker take cash deposit at there desk?
FALSE
When is it expectable to do an international wire over the phone?
NEVERRRRRRRR
Why do we check ATM every morning?
What is looking for skimming devices.
What requires dual control?
What is vault, night drop, & all cash audits
Acceptable answers: Drawer audits, verifying cash straps, Vault, Keys, Instant, Night drop