Network
FirstNet, built with AT&T is the only ___ network built with and for public safety.
What is 5G?
The FirstNet and Family offer is now the lead offer for what type of customers?
What is Subscriber Paid?
The FirstNet and Family account must have what for FirstNet and Family discounts to apply?
What is 1 FirstNet Smartphone plan?
The user ID verification site for access status of FirstNet (FN) Subscriber Paid Accelerator (SPA) users.
What is Sheer ID?
FirstNet was created after ____ to address critical communication challenges, providing public safety with reliable, secure connectivity.
What is 9/11?
This does not happen for FirstNet subscribers anywhere in the U.S.
What is throttling?
FirstNet Self-Verified lets qualifying customers sign up as FirstNet Subscriber Paid users online or in Retail without what from their Public Safety Entity?
What is pre-verification?
FirstNet lines are restricted to what, while Consumer lines are restricted to what?
What is FirstNet rate plans and Consumer rate plans?
This can be used to find eligible job titles for FirstNet.
What is MST?
*MST > Brochures
________ is the process of removing a Subscriber Paid end user from the FirstNet program.
What is Offboarding?
Access to the FirstNet Network is driven by what two things?
What is FirstNet rate plans and the FirstNet SIM?
How many days does new qualified users have to complete the verification process for FirstNet?
What is 30 days?
FirstNet subscriber lines get all the power of FirstNet and the family members get up to a ___ discount on eligible plans.
What is 20%?
If a FirstNet User ID is “inactive”, what system do you use to edit the ID to make it active to link to the account?
What is iCAM?
A mix of up to ___ lines per account of FirstNet & AT&T services are allowed on a FirstNet and Family account
What is 20?
When emergencies strike, networks can be congested. FirstNet gives you the access to the ______ and ______ capabilities you need when every second counts.
What is priority and preemption?
Customers have their services covered by the agency they work for by being what?
What is a Primary Agency Paid user or an Extended Primary Agency Paid user?
What are FirstNet rate plans not eligible for?
What is AutoPay and Paperless Billing discount?
If a FirstNet User ID is “pending”, the customer must go where to complete their profile setup for it to be activated.
What is www.firstnet.com/activateid?
The SOC that routes outbound calls to FirstNet when a user is in the state of being offboarded.
What is FNHOT?
The network frequency in which FirstNet operates on that eliminates competition with commercial traffic.
What is Band 14?
Name 2 eligible roles for both Primary and Extended Primary Users.
What is.. (refer to brochure or KM if player states answer not in example list)
Primary ex: Police Officer, Firefighter, Nurse, EMT, etc.
Extended Primary ex: Field Technician (Energy), Security Guard (Hospital/School), Pilot,
What consumer plans are eligible for up to 20% off their lines of service?
What is UYW 2.0 AT&T Value 2.0, AT&T Extra 2.0 and AT&T Premium 2.0?
Where can you check if a device is FirstNet compatible?
What is the cost for usage of both the International Day Pass and the Cruise Pass for Subscriber Paid, Agency Paid, and FirstNet & Family users?
What is $32/day and $20/day for family lines?