Patient Experience
You must always do this before entering a patient room to let them know you would like to enter.
What is knock.
You need this many patient identifiers before taking or serving an order.
What is two.
We must do this prior to service to ensure quality of flavor and temperature.
What is taste all food.
We do this as needed to maintain temperature in the pan during meal service.
What is stir.
He is the newest member of our team. He's from Dallas, TX and comes to us from Vince Young Steakhouse.
What is Jeremy Moore.
You should always ask this question before leaving a patient room.
What is "Is there anything else I can do for you?"
A patient cannot be served until this is in writing and matches the medical record.
What is a diet order.
You should rotate and use food items in this order.
What is first in, first out.
We store frozen protein in this appliance during the thawing process.
What is refrigerator.
He has worked with us for 5 years. Serves with a passion and loves what he does. He is our new Certified Trainer for Patient Services.
What is Kevin Harris.
You should do this while delivering the tray and after you have asked for identifiers.
What is describe the meal to the patient.
This report compiles all the patients who have allergies, modified texture diets, and thickened liquids.
What is the tray sign off report.
All food items in the retail area should have this to list the ingredients.
What is a nutrition label.
This is recorded at the start of meal service and again either at the midpoint or end of service.
What is temperature.
Emily is from this small state in the Northeast that is bordered by New York and Delaware.
What is New Jersey.
Family and guests can purchase this to enjoy a meal from the kitchen in the patient's room.
What is a meal voucher.
Trays for patients that have these special accommodations are doubled checked on the tray sign off report prior to leaving the kitchen.
What are allergies and modified texture diets.
We serve fresh vegetables except for these two.
What is corn and peas.
You should use this to indicate that a food item has been opened.
What is an orange label.
Taylor previously worked at this hospital near Mueller Lake Park.
What is Dell Children's Hospital.
These scores tell us how patients rated the hospital by asking, "Thinking of timeliness, temperature, and accuracy, how is food service?"
What is PRC Scores.
This government regulation requires us to protect patient privacy by treating all Patient Health Information(PHI) as confidential and must not be shared.
What is HIPAA.
Menus, recipes, portions, and nutrition information are published in this web based program.
What is Webtrition.
Frozen storage temperatures should be between these two limits.
What is -10 and 0 degrees F
We follow training basics and serve guests with genuine care. We monitor all food safety guidelines and perform test trays to ensure quality. We never stop working to improve and remain in...
What is PRC 95% percentile.