Partners- Who you gonna call?
Products, Services and Solutions. OH MY!
Ahoy Mateys! Come along on the Client Journey
Industry Knowledge - Stay Current or Get a Chargeback
Acronyms - Banker Speak
100

We are in the business of helping dentists, physicians and veterinarians build successful practices.  

What is Healthcare Banking? 

100

Allows corporate customers to manage their Foreign Currency Deposit Account and Foreign Exchange needs.

What is UmpquaXchange?

100

Informal meetings or training sessions that typically occur around lunchtime. Participants usually bring their own lunches.

What is brown bag  luncheons?

100

This 3-digit number represents an individual's creditworthiness and is used by banks to determine loan eligibility. 

What is a credit score?

100

POS

What is Point of Sale?

200

Our clients need guidance related to life and financial moments – retirement, job transition, tax and estate planning, business succession and family dynamics

Who is Columbia Wealth Management?


200

Cost-effective payroll solutions so customers can focus on their business

What is Paychex?

200

Parties or gatherings businesses host to show gratitude to their clients. These can range from after-hours receptions or VIP tours, or golf tournaments. 

What are Client events?

200

Banks use KYC (Know Your Customer) procedures to prevent this financial crime.

What is money laundering?

200

EBT

Electronic Banking Transaction

300

Client has equipment leasing and finance needs.

Who is Financial Pacific?

300

Services to facilitate efficient and secure cash management with cash and check deposit processing facilities where needed

What is Cash Vault?

300

This team builds client company profiles in Commercial Online Banking.

Who is the Treasury Management Implementation Team?

300

The 5 C's of credit include Character, Capacity, Capital, Conditions, and this final C

What is Collateral?

300

CBOP

What is Core Banking Operations Portal?

400

Lines of Credit and Term Debt tailored to the needs of our customers (including syndications), NOO & Owner Occupied RE

Who is the Commercial Relationship Manager?

400

Payment cards that businesses and their employees use to make purchases on behalf of the company.

What is a Commercial Card?

400

This term is used to identify the number of products or services per client relationship.

What is Product Depth / Products per Household?

400

The FDIC insures deposits at banks up to this amount per depositor, per insured bank.

What is $250,000?

400

CTR

What is Currency Transaction Report?

500

High quality commercial borrowers with credit needs in excess of the Bank’s hold target.

What is Debt Capital Markets (DCM)?

500

Service offers multiple benefits to customers who want to combine the security of access to FDIC insurance with the convenience of working directly with just one financial institution.

What is Certificate of Deposit Account Registry Service (CDARS)?

500

This program incentivizes all associates to send leads or opportunities for selected packages and services. 

What is the All-Umpqua Referral Incentive Program?

500

Umpqua Bank provides businesses with economic forecasts and financial insights through publications like this.

What is the Umpqua Bank Business Barometer?

500

FDIC

What is Federal Deposit Insurance Corporation?

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