When I Work
When we use the work chat feature in When I Work
What is NEVER!
Where is an acceptable place for a patron to plug his/her phone in?
What is in the lobby?
When do you need to submit your timecard by?
What is "Every other Saturday @ 12pm"?
How many hours may you work per week across all campus jobs?
What is 15 Hours?
Name two animals that are allowed in our venues
Service Dogs and Service Miniature Horses (Call Susan if you see!)
How do you put in a shift to oracle from 10:00am to 4:30pm?
What is splitting a shift into two with neither section longer than 4.5 hours?
How do you refund or exchange a ticket? (Assuming it is not your mistake)
What is "You don't, give them Susan's card!"
When should you contact Susan during a shift?
What is "The moment you foresee a problem you can't address"?
Give three examples of what not to wear to a shift
What are Sweatshirts, jeans, sneakers?
Where should a house manager be during an event?
What is "Where the most people are!"?
How do you "drop" your shift?
What is contacting coworkers through text!
What do we do if someone asks us to hold tickets for patrons?
What is "we do not provide will-call services"
What must you bring to every shift?
What is a TCNJ ID Card and name tag?
Name three things that should be done to close the box office
What is throwing away trash, turning off all devices, and plugging in the scanners?
What does it mean if you do not set an availability preference?
What is you are available!
If you run out of seats on a lions day and have one family left, what do you do?
What is "Standing room out of a fire lane"?
Where can you find building services contact information for a particular weekend?
What is FOH Notes Folder on each box office computer?
What should you carry with you at all times during a shift?
What is a Flashlight?
What door can never be propped open?
What is the Box Office?
What does a purple shift mean?
What is cashier?
Give two examples of when you can use a house seat
What is "If a wheelchair takes up another space, or a patron comes with a service animal"?
Sam's Email Address
What is regens1@tcnj.edu?
Which two people manage latecomers during a performance, and where should they be?
What is a Cashier (in the lobby) and usher (inside by the door)?
Patron shows up to a sold out event with the incorrect ticket. What do you do?
What is "Give Susan's Card (You cannot process a refund)"?