Pathway/Procedures
Goals
Random
Troubleshooting
100

How many pumps of vanilla flavoring is used for a Vanilla Iced Coffee?

3 pumps

100

If the team ends at chain wide or above for OSAT, what is our employee meal for the month?

$7

100

Who was at our Easter event last Tuesday? Cow, Easter Bunny or both?

Both

100

What does the icecream machine need when it is beeping?

More icedream mix

200

If a guest calls and says their order is wrong; we get their info, their order and store it in the system. What time AND day of the week do we store the order for?

Sundays at 11pm

200

Who is winning in the OSAT competition against Olive Branch?

Olive Branch :(

200

Name 3 of our partnerships

Memphis Zoo, the DAC, Acai Bar, Hot Works

200

Where do you go if you need to lock an item?

Control Point

300

How often should we clean high touch surface areas?

Every 4 hours

300

What score do we need to get in the top 20% to receive 3 drawings for $50 gift cards?

Order Accuracy

300

Which FOH leader peed their pants during a golf tournament?

Nick 

300

What app or where should we go on CFA Home if we need to contact corporate for a technology issue?

The Support App or CFA Help

400

What dimples do you press in for a lemonade mixed  with diet lemonade?

the coke, lemonade and diet dimple

400

What CEM score holds more weight in OSAT now?

Taste

400

What is this month's Employee of The Month focus?

Integrity

400

If the words on the sticky printer are faded, what is the best way to fix this?

Open the printer and clean the residue with a purell wipe

600

When do we start selling the Cloudberry Sunjoy?

April 25th

600

How many $2,000 hours in Drive Thru have we hit since we started the contest?

8

600

How many GREEN bunnies are on the tables in the dining room?

3

600

If you accidentally deposit change fund into Loomis as cashier deposit, how should you fix this?

Take money from a cashier's drawer and make it equal to the change fund you already deposited. Add the amounts to the appropriate cashier in cashier settlements.

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