Staffing
What is the name of the online portal we use for hiring?
Talentreef
What does LZ stand for?
Learning Zone
How many weeks of manager's schedule should be made?
3 weeks with goal of 4
What tool should be used when building schedules to ensure that all shifts are covered with the right number of managers, food champs, service champs.
7 DAY DEPLOYMENT GUIDE
What tool is used when following up on a guest complaint and making sure they were satisfied?
Closing the Loop
What form is used to verify a person's identity during the hiring process?
I-9.
What tool is used to verify training and must be signed off on now in Learning Zone?
OTJ
What is the process used to prepare sales/transactions when building a schedule?
Forecasting
When deploying a MIC, should they be deployed to a white or green position?
GREEN
What tool should be used to make sure that the schedules for the week had all shifts covered?
7 day deployment
If staffing levels should be 1 per $1,000 in weekly sales, how many employees total should you have for a store doing $32,000
32
Where do employees go to do their training in Mytacobell?
Onesource
What day are schedules due to Area Coaches to review?
Thursday
Is it recommended for the MIC to work in the "STARTER" position?
NO!!
What virtual tool can be used to follow up and make sure teams are deployed correctly?
Envysion
What tool do Above Restaurant leaders use to plan for staffing and development for manager candidates?
Bench Plan
Name 2 courses on day 1 for Food Champions
Team Member Orientation Course
Team Member Orientation OTJ
Washing Your Hands Course
Washing Your Hands OTJ
Brand Soul Course
Brand Champion Course
How many "points" should an RGM work in a week when following Taco Bell Scheduling guidelines
11 points
What do we call a brief meeting on the floor with your team to get aligned/motivated on goals for the shift?
SHIFT HUDDLE
How do you verify that labor/time punches were accurate from the previous day?
Review punches in "Timekeeping"
What does "R2" stand for on a Bench Plan?
Ready for position in 6 months
Name 2 of the steps used in the training process.
Watch it: This is the Ignite video, or short videos for the training topic.
Learn it: The next step of Training is taking the eLearning course.
Do it: This is the part you’re working on with your Learner, the OTJ.
Own it: These are your Training Support Tools which also includes Shift Huddles for the MIC. For Experiences use your Training Support Tools like the Program Guide, Build Cards, Standards Cards, and Cashier Cards.
How many "points" is a mid shift on a Friday worth when using Taco Bell Scheduling guidelines
3 points.
What does the "R" stand for in TRED?
"Rush Ready"
What tool do we use to verify an employee has been trained properly?
OTJ