Foundations
Accounts
CSP
Funding
Core Brokerage
100

What year did our Denver Site launch? 

2019

100

What tab do we start with to send a Document in Agent Desktop?

General 

100

Who do I send the Fetch KYC Deep Link to?

Logged-out customers

100

What tab can I view all money movement on within Agent Desktop? 

Transfers

100

What securities can customers trade at Robinhood? 

  • U.S. exchange-listed stocks and exchange-traded funds (ETFs)

  • Options contracts for U.S. exchange-listed stocks and ETFs

  • American Depository Receipts (ADRs) for over 650 globally-listed companies

200

What is the newsletter our customers can subscribe to and read within 5 minutes or less? Hint: It's bite-sized. 

Snacks!


200

A customer can have a Crypto account without a Brokerage account. True or False? 

False, the Brokerage is the beginning. 

200

What do we use to verify the validity of provided identification documents? 

ID Checking Guide

200

How fast does Debit Card Funding typically result in funds in the account? 

30 minutes or less

200

Where do I go to see Margin available, Margin used, etc in the app or on the web? 

Buying Power

300

What got Ali into Anime? (Hint: Slack) 

Hunter x Hunter

300

Who is famous for coining the "Woo" known around the world? 

Ric Flair 

300

What day is Thor's Day? 

Thursday

300

What is Tyler's producer name? 

T-Dirty on the Beat

300

What is the most typical initial and maintenance requirement for marginable securities ? 

50%

400

When we did our verification role play, what was our customer's name? 

Wealthy Walter

400

Where do I find the Deactivation Checklist? 

Restrictions Tab

400

Where can I enable 2-factor authentication in the app? 

  1. Select Account (person) → Menu (3 bars) or Settings (gear)
  2. Select Security and privacy
  3. Select Two-Factor Authentication
400

What is Tyler's favorite trading card game? 

Magic, the Gathering

400

When a customer is written off for less than $10.00, they can reactivate their account. True or False? 

True!

500

What was Tyler's Easy E poem? 

Engage like you're on stage, explore like you're curious for more, empower like a flower. 

500

True or False - we can manually reactivate a customer's account. 

False
500

What is Tyler's middle name? Hint: Brokercheck

Joseph

500
How can a customer rectify instant deposit revocation? 

Provide the required deposit amount or build up a history of successful deposits

500
Give me the steps to get to the Day Trade Counter in the app or on the web

To see how many day trades you’ve made in the current 5 trading day period in the app:

  1. Select Account → Menu (3 bars) or Settings
  2. Select Investing → Day trades


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