Can a Company do bi-weekly payments?
No
When should I use the pink sticky?
At time of trade appraisal BEFORE providing a trade value.
How many warranty companies do we use at Forbes Motors?
2
How long are rust, paint & interior covered on a new vehicle?
10 years or 120 months.
When should let the finance manager know I have a turnover?
Before taking the deal to the desk to input so they can prepare?
What does a company have to pay on a lease that a personal lessee doesn't pay?
Security Deposit
Why is it important to find out what a client intends to use the vehicle for?
Tailoring what seeds to plant.
What deductible options are available on GMPP warranties?
$0, $100, & $200.
What form of rust protection do we use?
The module.
What do I need if my client wants to transfer their plates?
The original plate portion of the ownership.
How much does XS Wear cover on a Cadillac Lease?
$10 000.00
Why is it important to find out how many kilometers per year a client drives?
Tailor payment options and warranty plans.
What is the maximum term available on a Tricor warranty?
10 years or 200 000km.
Do our appearance products require yearly inspections?
No.
Is a liability slip acceptable proof of insurance on a lease?
No. They need a fully completed confirmation of insurance.
If a client doesn't have XS wear, what is the XS kilometer charge on a personal lease at lease end?
$0.16
When should I not talk about the different products and coverages available in the business office
Right before introducing them to F&I.
What is the maximum term available on a GMPP warranty?
7 years or 160 000km.
What qualifies as a new vehicle?
3 model years (2021 to 2023).
What is important to get off of a used vehicle before taking a deal to the desk?
The mileage.
Can you sell XS wear on a Tricor or in-house lease?
No!!!
My client had a terrible experience with an extended warranty in the past, what do I do / say?
1. Ask what that experience was in detail.
2. Record it.
3. Communicate this experience to the finance manager
4. Assure the client that the finance office will thoroughly review options & coverages with transparency.
Does Manufacturers warranty cover normal wear & tear?
No.
Does the Tricor paint protection cover loss of gloss or fading?
Yes.
What are the 2 items required for a legal deal?
Signed Bill of Sale and Deposit