Music
His birth name is Peter Gene Hernandez.
Who is Bruno Mars?
Provides customers a single statement for multiple accounts with the same due date.
What is combined billing?
Henry Ford was born in 1863 on a farm near this
Michigan township?
What is Greenfield Township, Michigan ?
CSI
Educate
Firm
Urgent
Chronic
What's the 5 phases of collection calls?
“I’m the king of the world” is a line you would hear in this movie.
What is Titanic?
This pop star, who was Born This Way, released an album with 80 year old jazz singer Tony Bennett in 2014.
Who is Lady Gaga?
All accounts are conveniently displayed on one statement. Customer write one check for multiple accounts. Reduce mail expense and reduce bank check fees.
What is the Benefits of combined billing?
He was Chairman/CEO of Ford Motor Credit in 1999
and this was his signature theme?
Who was Don Winkler and Winkler bucks?
Customer name; phone number; payment due; recent & pertinent account messages; co-buyer info; pattern of delinquency
What is Review Account?
"With great power comes great responsibility" is a line you would hear in this movie.
What is Spiderman ?
She hold the record for the most American Awards.
Who is Taylor Swift?
(13 awards)
DOC 7150 and DOC 7149
What is Commercial Enrollment form?
The year Ford Credit was founded.
What is 1959?
Use correct greeting: "Hello, this is Ms. Smith from Ford Credit calling regarding… Never claim to be from another company
What is Identify self & Company?
Accustomed to taking a beating for money, is unaware of his heritage-or why Outworld's Emperor has sent his best warrior, Sub-Zero to hunt his enemy down
What is Mortal Kombat?
This "presidential candidate" started the year
performing at a Christian retreat in Tennessee,
and lather rand with the "Birthday Party"
Who is Kanye West?
Accounts in repossession status
Single Payment finance contract (Canada) / Advanced Payment Plan RCL (APP)
Bi-weekly payment accounts
What is accounts not eligible for combined billing?
The location of the 1st branch.
What is Indianapolis?
To demonstrate confidence, a Want, Will and Desire to assist the caller by assuming complete responsibility for the call and act on opportunities that present themselves to achieve one call resolution
What is Empowerment?
An elite Navy SEAL uncovers an international conspiracy while seeking justice for the murder of his pregnant wife. When a squad of Russian soldiers kills his family in retaliation for his role in a top-secret op, Sr. Chief John Kelly pursues the assassins at all costs.
What is Tom Clancy's Without Remorse?
This artist has won the most Grammy’s in one night at the Grammy's.
Who is Michael Jackson?
A legal document utilized to attach the collateral of one commercial customer obligation to other open obligations with the same commercial customer.
What is CCCD?
The Chairman and CEO For Ford Motor Credit Company.
.
Who is Jim Farley?
Identify customer, self & company, state reason for call & pause, determine reason for late payment, get promise to pay/consider remedy, educate/ motivate, verify customer info, reconfirm arrangements and document Call
What is 10 step collection?
A retired CIA agent travels across Europe and relies on his old skills to save his estranged daughter, who has been kidnapped while on a trip to Paris
What is Taken?