Game Knowledge
What is the pet dog's name in Far Cry 5?
Boomer
True or False: you can eat snacks at your desk
False
A player is missing R6 Credits and has provided valid PoP. What queue do you send the case to?
Key Queue
Name all fluent French speakers on Amelie's team.
Amelie!
Who is Amelie's team supervisor?
Nina
Who is/are the main character(s) of ACOD?
Alexios and Kassandra
What info should you include in a CSOOO email?
What 4 pieces of info does a valid PoP require?
Who, What, Where, When
Name all fluent Spanish speakers on Amelie's Team
Carlos and Leuvis
Name all 6 FAOs (day and night)
Sebastian, Jesse, Ryan, Rammzy, Billy, Casey
What is the premise of The Division 2?
Takes place 7 months after The Division 1. A civil war breaks out between civilians and villains. Division agents must save the world.
How do you request Time Off?
Email ncm-scheduling and CC lead
When can you end chat on a player?
After the conversation has ended naturally between you and the player.
After receiving FAO approval
Please and thank you in French.
s'il vous plait, merci
Name all CAT (CIA) members
Ruth, Dillon, Michael, Brea, Matthew, Trey
What are 4 Ubi games being released in 2020?
Gods&Monsters
Rainbow Six Quarantine
Watch Dogs Legion
Roller Champions
What is the theme/topic HR has been promoting this month?
Mental Health and Wellness
Where do you send GDPR related cases?
GDPR Requests [NCSA] queue
Please and thank you in Portuguese and Spanish
PT - por favor, obrigado
SP - por favor, gracias
Name all members of TKB
Jen, Ben, Rudy, Daniel
Name all 8 R6S Year 4 Operators
Gridlock, Nokk, Amaru, Kali, Mozzie, Warden, Goyo, Wamai
The next legal holiday our office will be closed for
President's Day 2/17
What is the proper work flow when requesting assistance for a game-related question/issue?
Check SL, basic TS (if appropriate), Google, ask CIA, AskGO
How to say/write "Best Regards" in Portuguese, French, and Spanish
PT - Cumprimentos/Atenciosamente
SP - Atentamente / Saludos cordiales
FR - Meilleures salutations / Cordialement
The VP of Player Experience (Tara's boss)
Josh Mulligan