Column 1
Another name for Salutation.
What is Greeting?
Another name for Formal Letter.
What is Business Letter?
The number of parts in a Business Letter.
What is 6?
The punctuation which goes after the salutation in the Formal Letter.
What is a colon?
The tense(s) to be used in the Formal Letter.
What is present/past/future?
The Point of View (s) to be used in the Formal Letter.
What is First Person/Second Person?
A type of letter written to address any type of wrong doing, offence, grievance, resentment arising out of a product, service etc.
What is a Letter of Complaint?
A letter written in a formal language and stipulated format for official purposes or professional communications.
What is Formal/Business Letter?
Name four (4) types of Business Letters.
What are Letter of Application, Letter of Complaint, Letter of Congratulations, Thank You Letter, and/or Letter to the Editor?
Name the Four (4) main parts of a Business Letter Body.
What is Reference, Information, Purpose, Conclusion?
The exchange of written or typed messages sent through a medium.
What is Letter or Letter Writing?
A small piece of paper issued by a post office, and is placed in the upper right corner of an evelope.
What is a Stamp?
The Writer's Address and Date.
What is Heading?
The Receiver's name, position, and address.
What is Inside Address?
Heading, Inside Address, Salutation, Body, Closing, and Signature.
What are the six (6) parts of the Formal Letter/Business?
Non Colloquial English
What is Formal Language?
The body paragraph which states what is wrong with the product or states the issues/problems. Further, it gives the date and place of purchase, if applicable..
What is Reference (Body Paragraph 1)?
The name of the body paragraph that supplies more detailed information which is related to the 'Reference'.
What is Information (Body Paragraph 2)?
The name of the body paragraph that gives the reason why you are writing your letter, or state clearly what you want.
What is Purpose (Body Paragraph 3)?
The name of the body paragraph where you 'round off the letter' with a polite remark.
What is Conclusion (Paragraph 4)?