Reship Tags
Orders marked delivered but not received
What is Courtesy Reship?
Customer says they have a damaged item, what is the first thing you do?
Ask for an image
This orange squash is a member of the same plant family as cucumbers and melons
What is a pumpkin?
Customer's Order was marked Delivered but not received because it was sent back to our warehouse.
What is Reship RTS?
True or false, melted omegas defaults to a free reship?
false
Pumpkins originated in this part of the world, where they have been cultivated for thousands of years.
What is the Americas?
Customer opens their crushed box and the container is cracked and powder is spilled
What is Damaged Delivery?
If a customer reached out today and said they did not get their book from February, what would you do?
Send the audiobook + edbook
The word “pumpkin” ultimately comes from a Greek word meaning this.
What is “large melon”?
Customer's order was marked Delivered but they did not receive it because they didn't update their address
What is Address Error?
For over-shipped items, how does the customer send the items back to us without getting a refund?
You ask your manager to cancel and send you the label
Pumpkin spice typically includes cinnamon, ginger, nutmeg, and this other warm spice.
What is clove?