Client Files
Office & Employee Procedures
Client Advocacy
Assorted topics
Marketing & Fundraising
100

On the client assessment sheet. 

The question regarding "Highest level of education completed" refers to education that the client is Currently perusing or has completed?

What is "Completed"?

100

Who do you contact if something is broken or there is a facility issue with the building?

Who is Alondra? 

(not to be confused with Alexia, she will only play you a song and that wont fix the issue, lol)

100

Name 4 community healthcare resources you could offer for a client who has no health insurance and does not think that she will qualify for Medicaid or CHIP?

What are?

JPS, NTACH (North Tarrant Area Community Health Clinics)   Healthcare.gov, "The midwives"

100

When billing Briteworks for a material assistance appointment at least ________minutes counseling time must also be billed.

What is 15 minutes?

100

Name some common criteria that qualify a client to be eligible for TPCN?

1. Pregnant (A positive pregnancy test) or Biological  Father or Parent of an pregnant underage teen

2. A parent of a child under 36 months (Mom or Dad) - (Biological or Adopted)

3. A Texas resident

4. A US citizen or Qualified Alien

200

If the client has used drugs or alcohol prior to knowing they were pregnant the client advocate should circle "yes" to drugs and alcohol.

What is wrongo-bongo!

Feel Free to write as many notes as you want on the assessment but if they have quit then put "No" 

200

 If something goes wrong when clocking in you are to Email time in and out. True or False?

What is False! Let Alondra know ASAP!

200

Name a sign or symptom of human trafficking.

What is 

  • Be fearful of telling others about their situation
  • Be unaware they have been trafficked and believe they are simply in a bad job
  • Have limited freedom of movement
  • Be unpaid or paid very little
  • Have limited access to medical care
  • Seem to be in debt to someone
  • Have no passport or mention that someone else is holding their passport
  • Be regularly moved to avoid detection
200

With the new Heart Beat Bill in Effect, What is the earliest that we should schedule an ABM client for a sonogram and why?

What is 6 weeks? Because chances are she may be not even that far along and we do not want to unwillingly appear to validate her false beliefs. "clump of cells",, "not a baby" "no heart beat yet" etc.

200

What is our donor website address?

300

What is typically the biggest identifiable barrier to a client choosing to carry a child to term?

What is support?

More often than not clients will be likely to carry if she has emotional support & encouragement of FOB, family & friends. That is why we assess for this deficiency and try to connect her with community support groups such as Embrace Grace.

300

How do we submit an order for supplies?

What is fill out an online a supply request form from public?

300

What new piece of information should always be extended to an abortion mined client?

What is Abortion pill reversal/ rescue network!

We need to help get this information out! Clients need to know that the APR exists incase they change their mind or know someone who changes their mind. (It also reinforces to the client that she may very well regret her decision)

300

For clients receiving large material assistance items such as swings, pack and plays, strollers etc. What caution should be taken?

What is make sure that proper education and documentation have been done for the safe sleep program for Pack and plays.

Clients should be asked to pull to the back door for putting large items in their car. (Out of respect to our ABM clients & in order not to stir up feelings of envy or inequality in other clients. It is also just easier!!!

300

If I wake up and my head and throat hurt, I should take some Tylenol and head in to work. If it gets worse I can always go home.

No way! It's a pandemic! Take the CDC symptom Checker, do what it says and notify your direct  supervisor know so we can plan accordingly. 

400

If the client states that she has had a previous abortion but is not considering abortion at all for this pregnancy what will her risk outcome assessment classify her as?

What is "Abortion Vulnerable"?

If a client has ever had an abortion she will be classified as AV because she has done it in the past.

400

If you want to take a planned PTO day what is the procedure?

What is check the Master calendar & your available PTO hours? If you have enough PTO hours & there is not a staffing conflict

Fill out a PTO request sheet, submit it to Alondra for approval (she return a signed copy to you if you are approved)

400

What birth control would you recommend to a married client who is in college and does not want to get pregnant right now?

We do not encourage/counsel birth control.  We ask if they are using it, but we only counsel abstinence. 

**You could encourage client to talk their concerns over with their doctor.

400

Name some factors that qualify a client as "Abortion Vulnerable"

What are:

History of Abortion/ Hasn't told significant people in her life/ Health condition that may impact the pregnancy or the baby/ Someone significant to her is pressuring her to Abort and more!

400

We pay lower fees if a donor gives by check/bank-draft or credit card?

What is Check/bank-draft ?

500

Name labels should be on all client documents except these 2

What is ID copy page and Sono Appt Sheet

500

How many employees are allowed to be out on PTO on any given day? 

(not counting Holiday weeks where assigned PTO day)

What is typically "2"?

500

FWPC Parenting classes are designed for what two segments of parenting mothers?

What is new moms and moms who have other kids that are over 5 years old. (Alot has changed since then)

500

We receive a request from the Ct's doctor asking for a copy of the client's sonogram. The client has a signed release in her file allowing us to fax her records for medical purposes, Karen has signed it but Dr Z's report is not in the file can the report be faxed to the client's doctor?

What is No Way!?

The client's sonogram record is considered incomplete without the doctor's interpretation. We can call Dr Z and have him do a speedier sign off if needed.

500

Name 4 sources of center funding?

What is Churches, TPCN, individual donors, corporate donations, fundraising events, grants, underwriting, legacy giving?  (any are acceptable answers)


M
e
n
u