Client Files
Office & Employee Procedures
Client Advocacy
Potpourri
Marketing & Fundraising
100

These are the people I can share my logins and passwords with. 

What is nobody, anywhere, ever?

100

These are the steps I should take if I am unable to come to work at the last minute (woke up sick) or I will be late (car trouble).

What is contact your direct supervisor ASAP. 

In the event of illness, contact your direct supervisor AND Jonanna.

100

This community healthcare resource may be offered for a client who has no health insurance and does not think that she will qualify for Medicaid or CHIP. 

What are?

JPS, NTACH (North Tarrant Area Community Health Clinics) Healthcare.gov

100

This is the appropriate response when a caller requests to donate and drop off a car load of used baby items.

What is "Thank you for thinking of us, but we our storage space is limited and we are no longer receiving those types of items." Then, refer them to another organization where they can take their donation. 

100

After every appointment, clients should be asked to leave us this, unless they are unhappy with our services.

What is a google review?

200

Your summary of the appointment goes under this tab in Next Level.

What is a chart note? 

200

What is the process for when you forget to clock in or clock out? 

What is let Alondra know and email her with your time in or time out? 
200

This is considered one sign or symptom of human trafficking.

What is 

  • Be fearful of telling others about their situation
  • Be unaware they have been trafficked and believe they are simply in a bad job
  • Have limited freedom of movement
  • Be unpaid or paid very little
  • Have limited access to medical care
  • Seem to be in debt to someone
  • Have no passport or mention that someone else is holding their passport
  • Be regularly moved to avoid detection
200

9:00 promptly.

What is the time morning prayer huddle begins.

200

This web address is what donors and friends of the Center should use.

300

This is typically the biggest identifiable barrier to a client choosing to carry a child to term.

What is support?

More often than not clients will be likely to carry if she has emotional support & encouragement of FOB, family & friends. That is why we assess for this deficiency and try to connect her with community support groups such as Embrace Grace.

300
These are the steps you should take when you discover we are out of a supply, such as copy paper, scotch tape, or toilet paper. 

What is fill out an online a supply request form from Public?

300

This important piece of information should always be extended to an abortion mined client in the event she begins a chemical abortion and changes her mind.

What is Abortion pill reversal/ rescue network!

We need to help get this information out! Clients need to know that the APR exists incase they change their mind or know someone who changes their mind. (It also reinforces to the client that she may very well regret her decision)

300

These cautions should be taken when clients receive large material assistance items such as swings, pack and plays, strollers etc.

What is make sure that proper education and documentation have been done for the safe sleep program for Pack and plays.

Clients should be asked to pull to the back door for putting large items in their car. (Out of respect to our ABM clients & in order not to stir up feelings of envy or inequality in other clients. It is also just easier!!!

300
This person is responsible for creating our prayer partner email and needs to know about specific client prayer needs in real time. 

Who is Alex?

400

The risk outcome classification for a client stating that she has had a previous abortion but is not considering abortion at all for this pregnancy.

What is "Abortion Vulnerable"?

If a client has ever had an abortion she will be classified as AV because she has done it in the past.

400

This procedure should be followed if you want to request to take a planned PTO day.

What is check the Master calendar & your available PTO hours? If you have enough PTO hours & there is not a staffing conflict you may submit your request.

Fill out a PTO request sheet, submit it to Alondra. She will confirm you have PTO available and send to your supervisor for approval. (Alondra will notify you of approval.)

400

These factors qualify a client as "Abortion Vulnerable".

What are:

History of Abortion/ Hasn't told significant people in her life/ Health condition that may impact the pregnancy or the baby/ Someone significant to her is pressuring her to Abort and more!

400
This is the appropriate action after preparing and consuming your lunch.

What is remember your mother doesn't work here and clean up after yourself?

Also, everyone must take a lunch break. Follow the schedule and eat at your assigned time.

400

We pay lower fees if a donor gives by 1) check/bank-draft or 2) credit card?

What is 1) check/bank-draft ?

500

Fort Worth Pregnancy Center Mission Statement

What is "Our mission is to empower young women and men to make positive decisions about their unplanned pregnancy"

500

This is the maximum number of employees allowed to be out on PTO on any given day. 

(not counting Holiday weeks)

What is it used to be "2", but now it's "3"?

500

This type of birth control should be recommended to a married client who is in college and does not want to get pregnant right now.

What is none?

We do not encourage/counsel birth control.  We ask if they are using it, but we only counsel abstinence. 

**You could encourage client to talk their concerns over with their doctor.

500

We receive a request from the Ct's doctor asking for a copy of the client's sonogram. The client has a signed release in her file allowing us to fax her records for medical purposes, our medical team has signed it but Dr Z's report is not in the file can the report be faxed to the client's doctor?

What is No Way!?

The client's sonogram record is considered incomplete without the doctor's interpretation. We can call Dr Z and have him do a speedier sign off if needed.

500

Our center is funded in one of these ways.

What is churches, individual donors, corporate donations, fundraising events, grants, underwriting, legacy giving?  (any are acceptable answers)


M
e
n
u