FOUND Trivia
The official names of BOTH Lexington Ave. FOUND Study properties
Midtown East & Turtle Bay
The time of the "night duty" shift for FOUND RAs
7pm - 11pm
The application used to send package delivery/pickup notices to residents
Notifii
The application used for checking resident occupancy as well as check-ins and check-outs
StarRez
This team member is responsible for managing RAs, conducting training, and handling student/partner concerns
Community Manager / Resident Director
The name of the hotel previously located at 569 Lexington Ave.
The Hilton Doubletree
The tool used to keep track of all inquiries, phone calls, and incidents on the front desk computer
Pass-Down Log (PDL)
The number of RAs required to distribute mail vs. the number required for processing mail per shift
2 distributors, 1 processor
The platform used for making IDs
Cloudbadging
The team member responsible for building maintenance, property-related issues, and contacting leasers
General Manager / Property Manager
Name 3 other FOUND Study properties in New York NOT on Lexington Ave.
Upper East Side, 119 Columbia Heights, & 97 Columbia Heights
The total number of RAs who work at the front desk in a single day (math required)
8
The package room hours at BOTH properties
569: 10-2, 12-4, 7-11
525: 9-1, 1-5, 5-9
Saflok & Community
The team member responsible for creating and organizing events at FOUND Study
Student Life Coordinator
The parent company of FOUND Study
Hawkins Way Capital
Name 3 types of "backup" an RA might call at the front desk or on rounds
Manager on call, FSI/Security, Police/EMS
This is written on packages that arrive for residents who already moved out of FOUND Study
Not on Notifii
The prompt on the turnstile usually used to let mail carriers/package deliveries in
Single entry/free entry
The number of Senior Resident Assistants (SRAs) at both properties (as of Fall 2023)
2 each
The 3 branches of FOUND Places
FOUND Study, FOUND Hotels, & FOUND Residences
The times, number of RAs, and tool(s) used to complete rounds
9pm (1 RA), 11pm (both RAs), RA phone/rounds report
The 3 things required for a resident to pick up mail
Notifii registration, ID, & picture of receipt
The software used for the turnstiles that also syncs to some key-making platforms
Aurora
The official title of Rachel Conners
Director of Student Life