Zones of the bank
This area is where we have our first interaction with a customer.
What transaction would result in the customer receiving money?
Withdraw
At what number would you call the Training Department?
What is 7400.
What website would you see all the company news and updates?
What is InsideFidelity?
Which area of the bank would you process a deposit?
What is the Transaction Zone?
What transaction would you press to exchange a $100 bill for $20's?
What is a Change order?
What is the number for Account services?
What is 2896?
Which bookmark would take you to process a transaction?
What is Horizon XE?
In which area would you find a customer opening an account?
What is the Consultation zone?
What transaction would include the customer giving money so their loan goes down?
What is a payment?
Should you have a fraudulent check come into the bank, what department should you reach out to?
Who is Fraud?
What bookmark takes you all the activities assigned to your branch?
What is Connect?
In which area would you find your coworkers counting the vault?
What transaction would you run for someone making a payment on their house?
What is a mortgage payment?
A customer says their card isn't working, it is in warm status who should you call to get it changed to active?
Who is bank card?
This area brings customers into the bank.
What is the Attraction Zone
What button would you press to finish your day and balance your drawer?
There is a customer that needs to speak with Aaron Bastian, what is his extension?
What is 7288
Under which bookmark would you order checks for a customer?
What is Deluxe Order Pro?