Social Media
True or False - Online communication is a safe form of communication as it requires no etiquette.
FALSE
The portfolio should be prepared in a way that projects _____________.
professionalism
______ customer service meets the client's expectations; _________ customer service exceeds your client's expectations.
Good, great
Fashion is, naturally a __________ outlet for the beauty professional.
creative
Clients rely on beauty professionals to look good and be well _________.
groomed
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Always respond, is one of the 10 general guidelines to keep in mind in _______ _______ marketing.
social media
Think of your portfolio as an exhibit of your work on _______for potential clients and employers that allows them to evaluate your professional skills and technical artistry.
display
On the job, _________ is a professional responsibility.
punctuality
__________ is the process of caring for parts of the body and maintaining an overall polished look.
Personal Grooming
True or False - How a person treats coworkers and clients is a part of personal grooming.
FALSE
Qualities that demonstrate professionalism will become the template through which you shape your _________.
career
Establishing a professional online image is an essential ___________ attribute and should not be taken lightly.
image-building
Your _______ is a personal calling card where you display your talents and work so that potential employers can evaluate your professional skills.
portfolio
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Within ____ seconds, someone will establish ____ impressions of you.
7 11
What is the impression you project through your appearance and conduct in the workplace called?
Professional image
What is the daily maintenance of cleanliness by practicing good healthful habits?
Personal Hygiene
The 3 simple steps to follow in your social media venues to help avoid costly mistakes in the future are:
1. Moderate your personal pages or walls.
2. Use social media to communicate with peers and clients.
3. Post _______ ________.
helpful content
A current resume, summary of education, and statement of relevant civic affiliations should be a part of a powerful online or printed _________.
portfolio
What is often thought of as communication skills or people skills, are personal attributes that enhance an individual's interactions, job performance, and career prospects.
Soft skills
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If you asked 5 different people to define professionalism, you would likely get?
5 different answers
integrity
Social media websites, including photo-sharing sites, can quickly diminish a person's reputation if _____ _______ is neglected.
media etiquette
There is a saying in marketing: "If you're not ________________, then you don't exist.
on the internet
What is the 5th 'Image Enhancer' that effects your professional attitude?
Continuing education
Being _____ ________ advertises a professional's commitment to the industry.
well groomed
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Soft skills, customer service, ______ _______, time management, and continuing education are the five image enhancers mentioned in the textbook.
work ethic
What are 3 out of the 5 of the simple steps to avoid in social media?
1. use foul language
2. participate in or entertain arguments online
3. post nude or embarrassing photos
4. forward spam
5. bully or promote bullying
A portfolio contains all the following EXCEPT:
a. current resume, focusing on accomplishments
b. summary of continuing education and/or copies of training certificates
c. statements of relevant civic affiliations and/ or community activities
d. a list of all current cleaning/disinfection practices
d. a list of all current cleaning/disinfection practices
A solid work ethic incorporates doing what is right and being honest by having/practicing what 4 things?
1.Motivation
2. Integrity
3.Good technical and communication skills
4. Enthusiasm and passion
be someone you are not
Salons, spas, and barbershops often have a ____________ policy for staff members because a significant number of people are sensitive or allergic to a variety of chemicals, including perfume oils.
no-fragrance
One of the greatest challenges you will encounter as a beauty professional is what?
The diversity of your clients' personalities