The BEST way to begin an email to a potential customer named Sally Smith
What is "Dear Ms. Smith"
Effective bag-mask ventilation is confirmed by observing this
What is chest rise
Team members asking for help before the situation worsens demonstrates this
What is knowing your limitations
Puberty in girls usually begins around this age
What is 11 years old
The grief stage in which someone refuses to believe a loss happened
What is denial
This type of reference is preferred on resumes because it is less biased
What is a professional reference
To relieve choking in a responsive infant, rescues should give these
What are 5 back slaps and 5 chest thrusts
During 2-rescuer CPR, rescuers should alternate this role
What is compressor role
Adults in their 20's and 30's often begin building this
What are long term relationships and careers
The grief stage characterized by sadness and withdrawl
What is depression
A welder should do this if proper PPE is not provided
What is refuse to work without PPE and speak to a supervisor
Rescuers should switch compressor roles during CPR at about this interval
What is every 2 minutes
The correct compression rate for high quality CPR
What is 100-120 compressions per minute
Communication in late adulthood is often characterized by this
What is advanced and reflective vocabulary
The primary purpose of organ donation
What is saving or improving the lives of others
Cultural diversity in the workplace increases this
What is a broader range of talent, skills and creativity
When using an AED on a wet victim, rescuers should do this first
What is wipe the chest dry
High quality CPR most improves survival in cardiac arrest because of this action
What is performing high quality chest compressions
Aging of the respiratory system commonly causes this
What is reduce lung capacity
ICS stand for this emergency management system
What is the Incident Command System
If a manager uses inappropriate language, the employee should do this
What is ask the manger to stop speaking inappropriately
Early defibrillation is important because it does this
What is eliminates an abnormal heart rhythm
While performing CPR on an unresponsive choking victim, rescuers should do this each time they open the airway
What is look for the obstructing object
Aging in the urinary system may result in this
What is reduced kidney efficiency
In ICS, this person has overall responsibility for managing the incident
Who is the Incident Commander