Life Skills
Developing exceptional communication, decision making, image building, customer service, goal setting, and time management are examples of ________, which can help build a successful professional foundation.
Life Skills
The impression that you project through both your outward appearance and your conduct in the workplace is known as _____.
professional image
__________ is effectively the basis of all long-lasting relationships with clients and coworkers.
communication
_______ are needed for many body functions, including hormones, sebum production, and absorption of vitamins.
fats
Keep your _______ life separate from your work.
personal
Procrastination is most harmful in its negative impact on_____ .
productivity
Regardless of whether the salon, spa, or barbershop has a policy, _________ should not be worn at work.
cologne or perfume
How much time should you schedule for a consultation with a first-time client?
5-15 minutes
______ is necessary for virtually every function of the cells and body
water
_______ involves taking the time to really listen to others, be open-minded, and willing to work with all personality types.
Receptivity
A mission statement should be no more than_______ .
two sentences
_____ are specific methods for conducting and representing yourself that will help you deliver your best professional image every day.
image enhancers
What tool should you use to put your clients at ease about your technical abilities?
portfolio
When working with pregnant clients, the most important thing to do as a beauty professional is to_________.
review all chemical labels
When communicating with co workers, treat everyone with _______.
respect
________ techniques will save you time and needless frustration by uncovering needed solutions.
problem-solving
Soft skills are also called _______ .
communication skills
Listening to the client and then repeating, in your own words, what you think the client is telling you is known as __________.
reflective listening
Allergies are ____________ of the immune system.
hypersensitivity disorders
the act of sharing information between two people so that the information is successfully understood.
Effective Communication
An individual’s _______ is the sum total of her or his inborn characteristics, attitudes, and behavioral traits.
personality
_____ percent of all communication is unconscious.
98%
The “review” step is the most critical of the consultation process because __________.
it ultimately decides the services you will perform
The human body requires approximately 2 _____ of fluid a day at minimum.
liters
Two types of immunity.
Natural Immunity and Acquired Immunity