Organizational culture
Communication
Industrial employee relations
Sources of finance
Cost & Revenues
100

This term describes the shared values, attitudes, and beliefs that shape a company’s environment.

What is corporate culture?

100

2 types of communication

Formal & Informal

100

A legally recognized organization that represents workers and negotiates with employers is called this.

What is a trade union?

100

Also known as investment, is the type of expenditure that companies do to invest in fixed assets (long-term investments)

What is Captital expenditure (CAPEX)?


100

The total amount of money a business earns from selling goods or services is called this.

What is revenue? 

Total sales


200

A company that values teamwork, collaboration, and shared decision-making is most likely to have this type of culture. (type - Handy)

What is a task culture?

200

Methods of formal communication included in Kognity

spoken

written

electronic

200

When employees deliberately work slower than usual as a form of protest, it is called this type of industrial action.

What is a go-slow?

200

This type of finance comes from the business's own profits rather than external sources.

What is retained profit?

200

This type of cost remains constant regardless of the level of production or sales.

What is a fixed cost?

300

This is about the degree of tolerance that members of society have towards risk and ambiguity  (Hofstede's dimension)

What is uncertainty avoidance?

300

This type of vertical business communication is directed from employees to management.

What is bottom-up communication?

300

A refusal by employers to allow employees to enter the workplace during a dispute is called this.

What is a lockout?

300

A startup company with high growth potential is likely to attract this type of investor who provides capital in exchange for ownership.

What is a venture capitalist or business angel?

300

If a business sells a product for $20 and the variable cost per unit is $10, the contribution per unit is this amount.

What is $10?

400

Mention 3 circumstances that can lead to cultural clashes

Internal growth

External growth: M&A, Joint venture

Change in leadership

Multinational expansion

400

Mention 3 types of communication barries

Cultural

Linguistic

Emotional

Psychological

Physical

Organizational

Attitudes and personality

Technological

Perception

Communication skills

Form of communication

400

Is when employees work together with management to negotiate wages and working conditions.

Collective bargaining

400

A short-term loan that allows a business to withdraw more money than it has in its account is called this

What is an overdraft?

400

A company reaches this point when total revenue equals total costs, resulting in neither profit nor loss.

What is the break-even point?

500

Mention 2 key elements of an organizational culture (Kognity)

Vision, mission and values of the organisation 

Practices 

History and narrative 

People

500

Mention 2 indirect strategies to overcome communication barriers

Recruitment

Change appraisal methods

induction and training

Simplify organizational structure

500

When an employer and employees fail to agree on labor disputes, they may seek resolution through this process, where a neutral third party makes a binding decision.

What is arbitration?

500

A company issuing additional shares to raise finance is using this source of finance.

What is equity financing?

500

A business that earns $10,000 in revenue, has $6,000 in variable costs, and $3,000 in fixed costs will make this amount of profit.

$1,000

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