TSYS
In TSYS where would you go to find the SSN?
What is WAGN
What is mandatory disclosure that must be read on each outbound call?
What is Monitored and Recorded
Fraud Type MP stands for:
What is MOTO (Internet/Phone)
POS81
What is MOTO
I am what you send when rebilling a customer
What is AFF045
In TSYS what screen do you use to send a letter
What is RCAC
What doe VCC stand for?
What is Verification Compliance Checklist
Fraud type 4F stands for:
What is Counterfeit Swiped
POS01
What is keyed
In CCD, when reviewing the account tab, an acct listed in the color Green means what?
what is Active Account
In TSYS, WCSA you would put this next to the original transaction to tag as fraud transaction.
What is the letter F
I am required across an account is determined to be greater than $5,000 with a suspect or greater than $25,000 without a suspect,
What is 4 BSA
If there are contactless charges on an account what is the fraud type?
What is ATO
POS90
What is Swiped
You must have new evidence and management approval for this.
What is reopening a case
To complete a manual fraud closure or update the fraud type use this screen
What is MCSR
Along with APR, Trans Amount, Trans Date, & Net Days to credit I am needed to calculate the finance charges
What is Cycle Date
What does PAV stand for?
What is Possession Activity Verification
Unless lost or stolen, this POS takes Precedence over all fraud types
What is POS90
Limit of 35 charge-backs can be processed.
What is VISA
To locate me in TSYS you would go to WCSA, place cursor in the TC code and press enter, page down and I am located on 2nd screen.
What is Service Code.
We must resolve the consumers claim within two (2) complete billing cycles not to exceed 90 days
What is Reg Z
After reviewing the account, you see that the customer is claiming fraud on three POS01 charges. Two out of the three charges have MOTO indicators and all ECI codes are 0. What is the Fraud Type?
What is 4A
What is the significance of the MCC codes 5829, 5967, 6051 and 7995 on VISA?
What is chargeback rights regardless of ECI
Limit of 15 charge backs can be processed
What is Master Card