Insurance
Which insurance company based in Bromley, England is associated with a red telephone on wheels mascot?
Direct Line
What is the name of the Scandinavian company who purchased Hastings?
Sampo
What does OIC stand for?
Official Injury Claim
What is the most common fraud type by volume?
LSI
What are C&I and A&A forms, and who should be they sent to?
Used to to take over right of recovery.
Consent and indemnity – to PH
Assignment and agreement – to claimants.
What insurance is the bare minimum you need to drive legally on UK public roads?
Third Party Cover
How many colleagues does Hastings Employ?
3300
What is the limitation period for a personal injury claim?
3 years
Name the police unit that deal with insurance fraud?
Insurance Fraud Enforcement Department (IFED)
Who would you refer a claim to if it was a single vehicle incident and after 11pm at night?
A. CCS
B. OOH
C. CCT/SIU
D. FPV
C. CCT/SIU
When was the first UK motor insurance policy written?
A. 1889
B. 1896
C. 1901
D. 1909
B. 1896
What year did Hastings first hit 1 million customers?
2012
What are the 4 statuses of indemnity?
Insurer in contract, RTA, Article 75 and No cover/MIB
What is an OBD theft?
Onboard diagnostics (programme a new key).
If a PH's bike is stolen away from the PH's home address and the PH did not have a valid CBT licence, can we repudiate?
No, an invalid CBT had no impact on the vehicle being stolen
How many car & van insurance companies are in the UK?
A. 97
B. 124
C. 141
D. 159
C. 141
Can you name our last 3 CEO's?
Toby van de Meer, Gary Hoffman and Edward Fitzmaurice
What is the legal tyre wear limit for a vehicle?
1.6mm
What was the most recent highest value Fundamental dishonesty finding with Hastings & Keoghs?
A. 600k
B. 1.1 million
C. 4.1 million
D. 6.6 million
D. 6.6 million
What is Section 57?
Criminal Justice Act 2015. If the injury aspect of the claim is found to be fundamentally dishonest then the entirety of the claim should be struck out.
In April 2021, Admiral sold which price comparison firm known by its Internet domain name?
What year was Hastings Direct first TV advert?
2006
In a credit hire claim, explain the difference between a Hackney Carriage & Private Hire vehicle?
A private hire must be pre-booked through a licensed private hire operator. Hackney carriage can be pre-booked but you can also flag them down or approach a driver at a taxi rank.
What is the drink drive limit in the UK?
80 milligrams of alcohol per 100 millilitres of blood or 35 micrograms of alcohol per 100 millilitres of breath.
Who holds burden of proof for a claim and does this change at any point? If so, when?
Claimant holds the burden of proof. If we file a fraud defence burden shifts to us to prove fraud.