Systems/Tools
The back-office platform for checks is called
What is Payable Web Services
Lemon cookies is this persons jam
Who is Curtis?
This electronic transaction type allows money to be pushed into a receivers account in USD only
What is an ach credit?
This service was previously handled by FRB. Post Migration clients will be responsible for managing their own contract.
What is Cash Vault Service?
These items are retained for 7 years.
What is a bank statement?
These systems allow us to complete inbound and outbound calls
What is Praesto and ConnectUs?
This person would want to receive lottery winnings as a wire
Who is Tenecia?
This is another name used to push money into someone's account.
What is a disbursement?
This is another name to pull money from one account into another account..
What is a collection?
This provides a high level display of all the money coming in and going out of an account
What is the cash report?
This tool allows us to open cases for escalation purposes.
What is Navigator?
This person provides corporate oversight/governance for the Migration
Who is Rishi Nandan
This transaction form allows you to send money from account to account at the same branch
What is a book wire?
This product conveniently allows businesses to deposit funds without leaving the office.
What is Remote Deposit Capture (RDC)?
What is a bank statement?
This system is being used to receive the signed uplift documentation.
What is Docusign?
This person is the Migration Site Director
This is an additional safety feature a client can be setup with to deter fraud.
What is positive pay?
This product deposits both high dollar-low volume payments, and low-dollar, high volume payments.
What is Lockbox?
This document provides the breakdown of all fees assessed monthly, quarterly, bi-annually or annually.
What is the bill statement?
What is Chase Connect?
The title of Nadine Barrett is
These transaction types allow money to be paid out
This electronic format replaces paper-based documents such as purchase orders or invoices.
What is EDI (Electronic Data Interface)?
This report displays returns and exception items
What is a special report?