What is our response time for customer support tickets?
16 minutes
How does a predictive dialer work?
Used for call centers and uses baseline call statistics to estimate ring times. Relies on a round robin model where anyone can pick up an inbound/outbound call.
Which mammal has no vocal cords?
Giraffe
What cartoon character uses a shell-phone?
Spongebob
How do you organize calls in the call library?
Tags
How many eyes does a honeybee have?
5
In what era were see-through phones a thing?
90's
Does the launch package include boost connect?
No
Does Five9 provide parallel dialing?
No - predictive dialer
what do you call a agroup of kangaroos
A troop
Who has a tiny phone?
Zoolander
How many caller IDs does the ascend package include per month?
10
How much does connect & sell charge per dial?
$.06-$.85 cents/dial
Largest herbivore in North America
Bison
What artist made a song about "hot-line-bling"?
Drake