Extended SVC
What does a platinum level cover?
Refer to Elijia for the wordtrack
When does building value start?
Immediately! First impressions matter. Leads into rapport.
When is Alex's birthday?
10/28/25
Same as RG's!
DATE OF PURCHASE!!
How many times should you bring up products?
At least 3 times, including when going over numbers.
Mia and Thea!!!
What kind of parts gets put in the vehicle?
BRAND SPANKIN NEW OEM PARTS!! Resets the "biological age" of the vehicle!
Sell a car, be a star. Why should you never say to the desk "they don't see value in XYZ"?
Because that's not a real objection. Dig deeper into WHY. Don't ask easy, leading questions about value. WHY do they have a negative outlook on it?
What event does Alex NEVER miss per year?
March Madness you silly billy!