Terminology
Phreesia
Check - in
Check - out
Fees
100

In men, a walnut shaped gland that surrounds the urethra at the neck of the bladder. 

Prostate

100

What is the difference between a patient note and a visit note?

Patient note stays attached to the chart until manually deleted. 

Visit note falls off after the appointment. 

100

Do you start the check in process in Phreesia or NextGen?

Phreesia

100

Is check - out done in the PM or EHR side of NextGen?

Both PM & EHR

100

How much should you collect upfront for a self pay new patient?

$250

200

KUB acronym stands for

Kidney Ureter Bladder

200

How often should a patient complete the full registration if not coming in for a procedure?

Every 3 months, unless patient is here for a procedure or medication administration. 

200

Once a patient has dropped down to checked in in Phreesia, what is the next necessary step to complete the check in process?

Go into NextGen and Autoflow the patient

200

What are some Internal referrals you may often send?

Urodynamics, Biofeedback, Physical Therapy, UPC, MRI Fusion, Pessary, Radiation, Provenge. 

200

How much should you collect upfront from a self pay established patient?

$150

300

Surgical removal of the bladder

Cystectomy

300

What paperwork would you push to a patient who is not due for full registration?

Express 

300

If Phreesia does not show an amount to collect for a patient, where would we look in NextGen to see how much a patient owes for their visit?

IV Notes

300

If sending a radiology order and there is no UroMaster available, what document must be generated to be sent to the imaging facility? 

Patient Plan

300

What is the 2024 Medicare deductible?

$240

400

A chronic inflammatory condition of the bladder. Symptoms include difficulty urinating, pain on urination, urinary urgency, and increased frequency of urination.

Interstitial cystitis

400

What does the abbreviation EXG stand for

Eligard with Xgeva

400

When completing the autoflow process, what should the Privacy Notice Reason always be?

Signed

400

If a patient is self pay and paying everything up front, how much of a discount do they get? 

If they cannot pay everything up front, are they still eligible for the discount?  

30%

NO

400

What is the term for the amount of money that an insured person must pay out of pocket every year for eligible healthcare services before the insurance plan begins to cover the cost?

Deductible

500

An infection of the kidneys, usually caused by a bacteria that has traveled up through the urethra, bladder, and ureter(s) from outside the body.

Pyelonephritis

500

There is an inclement weather warning sent out about a tornado from the news. UCNT must inform all patients our office will be closed. How does UCNT get this message out to  all our patients? 

The admin only will send out a broadcast message in Phreesia.

500

                 DOUBLE JEOPARDY

An encounter needs to be deleted, what needs to be done

Email or teams Admin with MRN# , Dr. , ENC# and the reason why encounter needs to de deleted

500

                      Double Jeopardy

What is your final step when sending radiology orders

What should be included in this final step


Tracking 

Name of facility and what clinicals was faxed (i.e Patient plan; Uromaster) 

500

What is the term for the amount an insured person must pay towards a health insurance claim after their deductible has been met?

Co-insurance

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