Computer and Programs
This is the program that is used to make sure that tasks are being completed
What is Asana
These are the two numbers that are dialed before the number when calling out of UWM
what is 81-
These are the 5 things you should offer a tour guest
What is Parking Validation, T-shirt, Folder, Promotions, beverage, and a sticker
This should be done after each tour leaves
What is fridge restock
This is the name of the program that we use for tours; registering, canceling, etc.
What is Radius
what is the 4 digit number used for calling inside UWM Called
What is an extension
This is important to look at to know how many groups we can sort into.
What is W2W (to see how many guides we have scheduled)
This is where mail run goes
Mail- Mellencamp Admissions office
Letters- To Stan in B3
This should always be turned off at the end of your shift
What is the Wireless mouth
This is what is done to complete a transfer
What is Flash-extension-Flash
This is the first thing you should do with a walk in guest
What is have them fill out a contact card
These should be deconstructed and components put away in their proper spots in the basement.
What are special tour boxes?
this should be redownloaded every time single time that you use it.
What are Mail merge templates
This is how every UWM number is structured
what is 414-229-extension
This is what is given to guests at front desk during staggered Check-in
What is Folder, t-shirt, beverages, and parking validation
Friendly conversations are often had at the front desk, but these are two things that need to be remembered.
What are watch the volume and keep it appropriate for work?
When completing confirmation packets this is what you should always check to see what info session card is needed for a contact
What is Contact > Attendees
This is the number that reaches the front desk
414-229-4397
This is who you talk to if there are no parking passes printed for parking validation and Ian is not around.
Who is the lead on duty
This where add/drop, major change, and other forms are kept
Ferb