The location of MASS and main desk services?
What is French Hall West?
The location of the AWC desk
What is the Langsam Library?
The front desk room number
2510B
1st floor of French Hall West
What is where testing services are?
When a student cancels less than 24 hours ahead of time, is 10+ minutes late to their appointment, or does not show up at all
What is a no show?
A service that is limited to 90 minutes per appointment
What is how long can peer tutoring appointments be conducted with the same tutor and the same subject?
A service that can only be used once a week
What is academic coaching?
A service that can be scheduled an unlimited amount of times per day and per week, as long as it sticks to its time limit
What is peer tutoring?
The main form of communication for FDAs and where FDAs can ask for shifts
Timecards are due at this date and time every week
This is the FDAs interim supervisor and main point of contact besides coordinators
Who is Michaela Buccini?
The different resources that are available to FDAs for questions and information.
FDA Canvas page, desk binders, pro staff, coordinators, co-workers
After a student checks in for an appointment, what should the FDA do?
Teams Message their tutor that the student is here
If a student wants to check out a resource, what should you do?
Hannah Williamson
Who is the person we should reach out to for TracCloud issues?
Someone walks up to the desk and asks if their friend has checked in for their Academic Coaching appointment that day. How can you check this?
You can't. Why?