True or False
When a patient misses their 3rd unexcused appointment, the PSR who enters the third FYI Flag will notify both the provider and the clinic's Practice Manager.
True.
What required documentation can a patient provide as POI? Name at least 3 different forms.
Wages/Salaries-30-day pay stubs (gross pay)
Self-Employment-Schedule C, Line 31
Farming Income -Schedule F, Line 34
SSA-1099 or Benefit Verification Letter
1099-R or letter from Retirement/Pension paying agency
Unemployment letter from paying agency
Child Support/Alimony court order or letter
If CHW-related issues have been previously identified, the CHW must respond to the PSR's in-basket message within 24 to 72 business hours.
True
If a patient chooses not to disclose their annual income or apply for our sliding fee discounts, what FPL entries would you use?
Status:
Reason:
Proof of Income:
Status: Incomplete
Reason: (blank)
Proof of Income: Proof not provided
If a patient is placed on a walk-in basis status, the provider is responsible for informing the patient about the alternative scheduling status.
False.
What missing information makes an SF APP incomplete?
Any
What month and year did Daisy (Cheri) create the Income Verification Guide for us?
September of 2024