Pricing
How much is a Glider 1 per class?
$30
If they are 4 years old and a beginner, what level are they?
Junior 1
When you see an item is running low, what do you do?
Notified Ashley or Austin
What is the first thing you do?
Look up their account
1st Destination
Music and atmopshere
How much is a Mini 3 per class?
$40
If they are 5 year olds, Knows how to swim 10 feet, rollover when taking a breath and uses simple freestyle arms?
Glider 2
When a parent comes to the front desk with a compliment about a staff member, what do you do?
Have them write a shout out card for them
What is the first thing you mention in the tour?
The music and tropical atmosphere
2ND destination
snack shack
How much is a Swim Force per class?
$38
If they are 24 months old, tell me the questions and levels?
Mini 2 or Mini 3 depending on their comfortability
You smell something funny from the changing huts, what do you do?
Grab a mop and some air freshener
What do they enter into the kiosk?
Their phone number
what are our free items?
tea/coffee, weekly prizes, balloons
How much would be it for 4 weeks in the month, both Junior 1?
$231.60
16 Months?
Mini 2
What is the drop process?
ASK THEM WHY AND FIND A SOLUTION AND ADD THE DROP IN THE SYSTEM
Do they walk by themselves to the lane?
No, we take them.
What is in the changing huts?
Monthly Annoucements
How much is the new 12 month package?
$1,440
If they swim 2 widths, use freestyle arms, rollover on their back for a breath, knows backstroke and streamline on their back and stomach?
Glider 3
What is the celebration this month?
Pirates and Princesses
When do they get their membership bag, explain.
At the end of the lesson and we go over the policies and referral program
"Give a name, blank a name" Fill the blank
GET