MARRIOTT BONVOY
This benefit of Marriott Bonvoy membership allows members to check in and check out using their mobile devices and receive room-ready alerts when their room is available.
What is Mobile Check-In and Mobile Key?
The approach used when recovering a guest from a issue.
What is L.E.A.R.N?
These are the guest we target
what is fun hunters
TAX EXEMPT RESERVATIONS
WHAT IS EXPEDIA AND HOTEL TONIGHT
Keine's favorite saying
"I know that's right"
This tier in the Marriott Bonvoy program is achieved after 75 qualifying nights and provides benefits such as a 48-hour guarantee for room availability and dedicated customer service.
What is Ambassador Elite?
The approach used when greeting a guest
10/5
These core values represent MOXY
WHAT IS FUN , SPIRITED , THOUGHTFUL
M4
What does Kayla say on out after she completes her shift
deuces
This is the second-highest elite status tier in the Marriott Bonvoy program, which requires 50 nights or more per year and offers additional benefits and perks compared to lower tiers.
What is Platinum Elite?
Last step of the check-in process
offer further assistance
Definition of MOXY
FIERCE, DETERMINATION
3 keys that takes you to the availability screen
F8-R-V
Sean's fav sport
hockey
Three Step Verification: Mobile Key
What is ID, CREDIT CARD, RATE VALIDATION
What dialog do we use wen a guest is using mobile check-in?
We've been expecting you
Who's our spokesperson
Sean Johnston
What function do you use to see the full rate program
Walk me through it on Fosse
do one of Brittany's faces
act it out
Who receives YOUR24
Ambassador
BOTH. MOBILE AND HARD KEY
who's our targeted audience
FUN @ <3
pull up credit card transaction history
show me in fosse
What does is Mykal's hobby
Music Producer