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Resource Book
Procedures & Processes
Misc
100

The local ministry that you were hired into. 

What is FLJAC?

100

Fee for no-showing an appointment

What is $25?

100

This is mandatory to complete if you are experiencing symptoms, or have an approved exemption on file with HR. 

What is the COVID screening?

100
These are the most important questions to ask a walk-in when they first come into the office.
What is have they applied, are they grad or undergrad, do they have a parking pass, do they have an appointment, and have them fill out a prospect card.
100
These are the perks of being in the Mass Transfer program.
What is a guaranteed 60 credits and a 33% discount on tuition.
200

A word that means "feeling for someone." 

What is sympathy?

200

Uniform colors for AMG. 

What are wine and black?

200
This is the test required to enroll in the Masters in Business program.
What is the GMAT.
200
This is how students register for Accepted Students Day (Bonus: What are the dates and times?)
What is through their Navigator account. The Accepted Students days are on April 6 & 12 and check in starts at 8:30AM.
200
These two groups of students are unable to receive financial aid.
What is International and Undocumented students.
300

The 4 items that should be included in your telephone greeting

What are: name, department, location, and offer of assistance

300

Occurs when an associate fails to clock in (missed punch) or out or fails to clock as scheduled within an 8-minute deviation.

What is a time clock variation?

300

New associate meetings with their leaders.

What are the 30, 60 and 90 day check-ins?

300
This is the cost and process for when students want to pay their Summer Bridge Academy deposit.
What is the cost is $300, and checks should be brought to the Bursar's office. We cannot accept the payments for SBA.
300
This is the approximate cost for each three credit graduate level course
What is $1,041.
400

Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication are considered...

What are the Core Values?

400
This is the deadline for graduate applications to the Higher Education and Student Affairs MED program for the Fall 2014 semester.
What is the application process is rolling admissions, therefore we take applications until either the program is full or about a month before the program begins.
400
This is the difference between an MA and MAT program.
What is MA is a Masters in Art without a license, the MAT is a Masters in Art with a teaching license as well. Most students who are interested in teaching take the MAT program.
400
This is the process for when MSW students bring in their deposit, and the cost.
What is the cost is $200, and students must pay by check and bring to the Admissions office within three weeks of their acceptance. Please make a copy of the check and the response form and give the check right to Kathleen, put the response form copy in 'To Be Scanned' to be scanned into OnBase.
400
When an undergraduate applicant is an ESL student, they must either take the TOEFL/IELTS OR have completed what?
What is English composition 1 & 2 with at least a B in each class.
500

Expressing sincere regret without taking blame or placing blame on anyone else

What is the blameless apology?

500
The applicant has already submitted their undergraduate application and has called to request a change of major on their application. What is the process for this?
What is have them send an email to admissions@salemstate.edu with their name, ID, and current major. They can then state the program they wish to be reviewed for. Or, they can fill out the 'Change Your Application' form online under Admissions>How to Apply> Change your application.
500
This is the meaning of the term Advanced Standing, and the program we offer as an advanced standing option.
What is Advanced Standing is for students who have an undergraduate degree in the same program and are able to take a shorter amount of time to complete their masters degree. We offer an Advanced Standing MSW program.
500
This is the process when a fee waiver or mass transfer application is received.
What is give the document RIGHT to Kathleen, not in the 'to be scanned' bin!
500
This is the year Salem State first opened and the original name of the school.
What is 1854 and it was called the Salem Normal School.
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