Pool Knowledge
What do RAC and MSIP stand for?
Roseville Aquatics Complex & Mike Shellito Indoor Pool
Where would you file a Summer Swim Pass Waiver?
The folder marked "Summer 2019 Swim Pass" near Battle Station Beta.
Under which location will you sell a Summer Swim Pass?
The RAC
How many quarters make $8?
32
Which computers are PCI computers and can therefore take credit card payments?
The three front desk computers.
At what temperature is the Warming Pool at MSIP kept?
87o
Where would you put a refund request form involving a check or account credit once it's completed?
What do you select to refund a customer back to their credit card?
"Same as Payment Method"
How much cash should be kept in the safe at all times?
$200
What swim lesson level comes after Stingray?
Sawfish
What is the price of a swim lesson at JP for a Non-Resident?
$67
To whom would you give a work permit?
Will or Scott
Name one way you can easily verify if a person checking in has an active membership?
Scroll to name, click history, have another tab open...
What is the name of the report used to complete the daily deposit?
Cash Balance Report
What's the address of the Johnson Pool?
100 D St, Roseville, CA 95678
What is the suggested ratio for swimmers to instructors/aides in a Shark class?
6 swimmers to 1 instructor.
Where do Corporate Annual Membership Waivers go once they are input into Perfect Mind?
Filed with the correct corporation in the binders near Battle Station Beta.
How would you prevent access to a participant?
Edit client, check "prevent access" box, write reason in text box.
Someone gives you a $100 bill for a $63.60 class. What change do you give them?
$36.40
Which other COR buildings are located next to the RAC?
Martha Riley Library and Roseville Sports Center
What year did the RAC open?
1995
If you complete a refund to a credit card, where does the refund request form go?
TRICK QUESTION: The customer doesn't need to fill out a request form if you are completing the refund via credit card! ONLY ACCOUNT CREDIT/CHECK!
Through what process would you add an existing client to another persons account?
Select "Add Account Member" then "Existing Contact"
We have the following in the till at the end of the day: 48 $1 bills, 30 - $5 bills, 6 - $10 bills, 7 - $20 bills, a check for $67 and a check for $33: How much is the total bank deposit?
$498
What were 2 of Mike Shellito's positions with the City of Roseville?
Aquatics Supervisor; Director of Parks & Recreation; City Manager