When is it appropriate to leave your registers?
Never
or
With permission from the HC or manager
How far out is the schedule made?
3 weeks in advance.
When the check total is over $200
Which is not an appropriate option to do when there are no guests you are currently helping?
1. Facing the endcaps near your register
2. Filling your bags and cleaning your register
3. Pulling out your phone to scroll social media for "Just a second"
Do I really need to say it...... Fine........ 3
True or False:
Are Team Members able to wear any headphones or airpods?
False
What time do we open on DAT?
We open at 6AM
The store is open 363 days of the year. What are the two days we are closed?
Thanksgiving day and Christmas day
Which of these places are not an acceptable place to take your breaks at?
1. The break rooms in the Mezz
2. In one of the display recliners under the Mezz
3. The park benches outside the store in the loading zone
2 is the incorrect option
When a guest comes through your line with a cart full of lumber and tells you what it is and how many there are, what are you supposed to do?
Count and measure the boards, We Trust but Verify
When does the trash cans under the register and at the front end get emptied and how often?
every night and every night.
What change to your Menards dress code occurs on DAT?
Holiday aprons must be worn by every team member.
What us Currency has the government stopped production on?
The Penny
Which of these following examples are following dress code?
1. Wearing a long sleeve shirt under a short sleeves shirt
2. Wearing an open jacket without a collar
3. Wearing a turtle neck under a Menard's apron or vest
3 is the correct dress code
True or False
If a large return is stocked out in the garden center you can leave it back in receiving.
False, the only large returns that should be taken back to receiving should be items located in the outside yard or warehouse.
What must be done before every No-receipt return?
Check the guests ID in System V in the no-receipt return lookup.
When is the last day of the 11% rebate?
Wednesday November 26th
What does the acronym formally know as IPS Stand for?
Instant Profit sharing, Otherwise know as Profit sharing
What is the thing we must verify and keep when a door-dash order comes through our line?
The Order summary with the highlighted order number
True or False:
Handing a check back to the guest is okay because the funds are taken out at the time of the transaction at the register.
False, the checks must be ran the next day to have the funds collected.
When performing a no-receipt return what does seeing 999999 mean?
Being 9'd out of the system means they can no longer do a no receipt return.
What F key do you press to add a gift receipt to an item during a purchase?
F7 then F4
When does the 11% rebate start back up
Mid-February (as long as General Office doesn't change their mind from the past 5 years)
If a team member works a 7 hours shift, How many breaks do they get?
The team member gets 1 fifteen minute break and 1 thirty minute break.
On a 55 gallons trash can what accessories come with the item?
Only the lid comes with the trash can
When performing a no-receipt return what does 777777 mean?
the person has been trespassed and you need to notify the GM on Duty