Insurances
Can a patient have both Medicaid and CHP+?
NO
What is the first thing you ask when checking in a patient?
DOB
What is the main thing a patient needs to create a patient portal?
email address
True or false
We change the sensitivity when importing ID's?
true
It should be changed from restricted to normal
True or False
We MA a patient before collecting HIPPA/REG
False
True or False
Medicaid comes first, then private insurance.
False
What paperwork do we give a new patient?
HIPPA/REG
FHQ
Health History
Where do you access the patient portal?
Sunrise website
Which Dr. do we use when importing?
Dr. Filipovitz
What code do we call for a missing child?
Code Pink
Give 3 ways to verify an insurance.
Calling
Portal
Our button
Give 3 examples of when you can check in a minor.
Emancipated
OB appointment's
HCG test
Consent
Birth control
True or False
We let the patients know they will be receiving a temp password to their email.
False, we provide them with a copy of the page with their password or if on the phone provide them with the password.
When importing HIPPA/REG what do you need to change?
the date it was signed on
Do we review a patient's phone note before paging for an MA
Yes
What consults does the Medicaid Family Planning cover?
Anything that has to do with Birth control.
Give 3 examples of how you can find a patient before creating a new registration.
DOB
SSN
Phone #
Last, Name
Any option
Where doyou notate the temporary password?
On the registration under "additional"
True or False
Birth Certificates go under patient forms?
False, they go under external other
When do you ask the MSP questions?
When checking in a patient with Medicare as insurance
What is the difference between Medicare A and B?
Medicare A is used for hospital and Medicare B is for clinics.
What is the process for documenting a verbal consent?
Notate on additional then, creat a phone note using ".VC"
At what age do minor's use their own email address?
11 years old
When importing under what folder do you find front office?
1028 other
In order name 3 of our priority's
Patients, phones, paperwork