What appointment type?
MM0000000816 - calls to schedule an appt for hairloss
Est pt - New Hairloss
New acne patient
What is "15 min"?
Electrodesiccation and Curettage - used typically to removal surfaced skin cancers. "scrap and burn", typically 15 minute appointment.
Prescription that cannot be refilled and patient has to be seen monthly
What is accutane?
Insurance that requires a referral and is military government sponsored
What is Tricare Prime?
MM0000009058 calls to schedule filler with Pinney.
What is "Cosmetic 45"
Procedure - cyst excision
What is "15 minutes"?
Injections used to promote hair growth by injecting plasma from the patients blood.
What is "PRP"?
Typically, what time frame is appropriate for a patient to request a refill?
what is "12 months of last visit"?
Does this plan require a referral?
"TX UNITEDHEALTHCARE DUAL COMPLETE HMO SNP1 H4514-0"
What is "No"?
MM0000010038 - Calls for moles on her face to be removed, like before
What is "cosmetic 15"?
Scheduled for filler
What is "30 minutes" early for numbing?
An insurance plan that replaces Medicare and cannot be a secondary
What is a "Medicare Advantage Plan / Medicare Complete Plan"?
What do you do?
PT MM0000014094 calls and would like a refill of sulfacetamide sodium-sulfur 10 %-5 % (w/w) topical cleanser.
What is "inform patient they have refills at the pharmacy, create task, close task"?
Who is patient allowed to be scheduled with?
MM0000006020
Who is "Dr. Tenaro"?
MM0000001736 - calls for a spot removal "like the one on his scalp before"
What is Med - Est
Scheduled for PRP
What is "15 minutes"?
A procedure used to soften scars and fines lines using a technique combined with using the patients own blood to promote tissue healing and collagen growth.
What is "Microneedling with PRP"?
Pt MM0000002513 calls for a refill of betamethasone dipropionate 0.05 % topical cream.
Can we send a refill request to Triage?
Which insurance can not be a secondary?
- Bluecross and Blue Shield
- AARP Medicare Complete
- Aetna PPO
- United healthcare choice plus
What is "AARP Medicare Complete"?
MM0000017097 calls to schedule a cyst removal on his ribs
What is a trick question
Ask patient if the same cyst and ask provider (pt has been seen prior for a cyst on the ribs)
Scheduled for cosmetic 15 (DPN removal)
What is "30 minutes" early?
Treatment using intense pulsed light to improve the color and texture of skin without surgery. Can undo visible damages caused by sun exposure.
What is "IPL" or "Photofacial"?
What do you do?
PT MRN: 23376 calls wanting a prescription refill of Absorica
What is "schedule patient for a Accutane appointment" Must be at least 30 days but not more than 50 days from last appointment
A Medicare of Texas plan that requires front office to make a billing/sticky note and task to turn off statements because we are unable to balance bill the patient.
What is QMB?