FSJES Semester 1 Review

Email and Phone Etiquette

100

What are the 5 parts of writing a professional email?

•  Subject Line - summarizes your email
•  Greeting - polite “how are you” sentence
•  Body - the details of your message
•  Closing - summarize your message
•  Signature - Sincerely, Your Name

200

What are the 5 parts of a professional phone call?

•  Greeting - polite “how are you” sentence
•  Body - explain why you are calling
•  Questions - allow the listener to ask ??s
•  Answers - be prepared to answer these ??s
•  Goodbye - thank the listener for their time

300

What are 2 DO's and 2 DO NOT's of email writing?

• DO use professional language
• DO use a professional email address

• DO NOT send the email without proofreading
• DO NOT slang words

400

What are 2 DO's and 2 DO NOT's of a phone call?

• DO identify yourself
• DO use professional language
• DO use speak clearly
• DO use a polite tone of voice

• DO NOT be a mystery caller
• DO NOT use inappropriate language
• DO NOT speak softly
• DO NOT interrupt the listener when they ask questions

Creating a Presentation

100

What is a CLEAR versus UNCLEAR research question?

• CLEAR specifies the key elements: the subject of the study, the focus, and who it impacts
• UNCLEAR is too broad and lacks specificity

200

What is the difference between a GOOD source and a BAD source?

Good: reliable, current, evidence-based

Bad: rumors, fake information, opinion-based

300

What are the 3 parts of an Introduction in a research paper?

Start with a “hook” or a compelling story to grab the audience's attention.

Provide general background information about the topic and its importance.

State your research question and the purpose of your study.

Business Proposal

100

Someone who starts their own business or is good at seeing new opportunities to make money.

Entrepreneur

200

What are the 5 steps in a Business Proposal?

Introduction, Business Pitch, Financials, Importance, Conclusion

300

True or False: the Conclusion should introduce a new idea to the audience.

FALSE

Shark Tank

100

What is Shark Tank?

Shark Tank is an American reality TV show in which entrepreneurs pitch their business ideas to a panel of investors, called the "sharks," hoping to secure funding.

200

How many Sharks were in your "tank"?

4

300

What were the 5 sections of your Shark Tank presentations?

Introduction, Business Pitch, Financials, Importance, Conclusion

Random

100

Where did Ms. Tuckerman teach before Morocco?

South Korea

200

What type of club is Ms. Tuckerman a part of on campus?

Podcast Club

300

On the entrance exam at the beginning of the semester, how many multiple-choice questions were there?

63