Denials
Additional Coverages
QFC
PAP
For Fun
100

The part of the policy we would need to cite when denying coverage for property that does not belong to the NI

What is Section 1 - Property Not Covered?

100

The single and aggregate limit available for Trees, Shrubs, and Plants.

What is $750 single limit and 5% of Cov A aggregate?

100

What needs to be done to the FOL written in the QFC prior to saving the note.

What is "highlighting the FOL"?

100
The name of the program we use to obtain a quote for jewelry items over $20,000. 

What is the JRQ program?

100

The location of State Farm's headquarters. 

What is Bloomington, IL?

200

The part of the policy we need to cite when denying coverage for a loss caused by rats.

What is Section 1 - Losses Not Insured?

200

The two circumstances in which the Debris Removal additional coverage will extend during a loss involving a tree. 

What is where a tree falls over onto Coverage A property, or when a tree falls over, due to wind, hail, or weight of snow/ice, and blocks a driveway / ramp used for the assistance of persons with disabilities?

200

What we need to do prior to opening the Theft COL in ECS. 

What is "completing/filling out the Stolen Property field"?

200

The name of the department that assists us in evaluating quotes returned from our participating jewelers. 

What is the State Farm Replacement Program (SFRP)?

200

The name of the founder of State Farm.

Who is George J. Mecherle?

300

The area in the SCPs we would go to when looking for state specific information.

What are the Jurisdictional References?

*Extra 50 pts if the contact & notifications tab is mentioned*

300

The total amount payable under the Debris Removal additional coverage.  

What is $1,000?

300

The two items that need to be completed on the "Facts of Loss" tab and the "Claim Details" tab in ECS after completing the QFC.

What are putting FINAL in the FOL, and updating the Contacted & Inspected by fields?

300

The types of losses which are covered under a Personal Articles Policy (PAP). 

What is an accidental direct physical loss (ADPL)?

300

The name of the current CEO and president of State Farm.

Who is John Farney?


400

Something that is required on all denials prior to being sent to a customer.

What is a signature?

400

At least 4 out of the 7 covered named perils which would allow payment for a tree, shrub, or landscaping.

What are; Fire or lightning, Explosion, Riot or civil commotion, Aircraft, Vehicles (not owned or operated by a resident of the residence premises), Vandalism or malicious mischief, or Theft?

400

The button in ECS you would click on in order to fill out the applicable SIU indicators.

What is the SIU Eval button located under the Claim Details tab in ECS? 

400

The name of the vendor that we use to process salvage assignments on recovered jewelry items. 

Who is Del Monte-Smelson?

400

The approximate number of State Farm policies and accounts, per Statefarm.com 

What is over 94 million?

500

The two parts of the policy that need to be referenced when denying coverage for a motor vehicle.

What are Section 1 - Property Not Covered > Motorized Vehicles, and Special Limits of Liability, section K > motorized vehicles.

500

The name of the additional coverage, under a Renters Policy, which provides up to 15% of the Coverage B limit regarding costs for improvements to the home paid for by the customer.

What is Building Additions and Alterations?

500

The three actions we need to take if a claim is to be left open after the QFC.

What are "leave a pending note, send a RFI letter, and update the calendar"?

500

The action that must be taken once we have been made aware that an insured jewelry item has been lost/needs to be replaced. 

What is "sending an underwriting review"?

500

The vehicle which the first State Farm auto policy was written for.

What was a 1919 Hudson touring limo?

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