The Basics
Critical Thinking
Merchant Process
Canada
Trivia
100
Computer hardware, programs and accessories
What does Fujitsu sale
100
Use the Fujitsu Flowchart
What is the easiest way to decision a Fujitsu order.
100
These CC's and Ip's are allowed.
What is Foreign?
100
Over 300$
What is dollar amount for bill not equal ship to list the ship address with bank?
100
48 hours
What is Fujitsu's SLA
200
1800$ and 3500$
What is the personal and business dollar threshold for bank verification?
200
Wire Transfer
What do we do in the case that there is no verified information, no way to contact the customer, and a foreign cc is being used?
200
These address's are not allowed in any circumstance.
What is a Po Box?
200
All orders over 1000$, call the bank to verify all cardholder info
What is a Discover card order?
200
this is Lady Gaga's real name.
What is Stefani Joanne Angelina Germanotta?
300
Get the correct address from the cardholder, verify with the bank and update on webreports.
What do we do with an AVS:N order
300
Fujitsu history and notes left by customer service.
What are the two things to always check for in webreports
300
Ok to ship to in some cases, if fuji permits.
What is a hotel?
300
Ok to approve order if has ca.fujitsu.com, multipro.ca, consulting.fujitsu.com.
What is an employee purchase?
300
This is the merchant guideline for order review.
What is 5 minutes per order/ 12 orders per hour?
400
Patricia Cavagnari and Sheligh Mann
Who are our two main Fujitsu contacts?
400
list the ship address with the bank in the US que.
What do you do if ship address doesn't verify, there is no verified form of contact, and shipping to a residence?
400
These are allowed if they check the ID of customer, ex: UPS
Do they ship to FF's?
400
If this criteria is met, customer must pdf/scan the front and back of card to us.
What to do if following criteria is met: address is in Montreal, Quebec, bill has been changed in last two months, credit card is a Master card, the issuing bank is Bank of Montreal.
400
This animal produces the biggest baby.
What is a Blue whale?
500
In webreports, click on "Home" then select "View Order Summary"
What is the best way to check for overnight orders?
500
1424 Easton Road, Suite 700 LTD ####
What is the address of a known military FF company that Fujitsu is OK with approving?
500
Make sure you always double check order for this when you make a decision.
What is making sure the order is accepted on both ends?
500
This is now a requirement for every order.
What is call the bank to check if bill has been changed in past two months?
500
The first toilet ever seen on TV was this show.
What is Leave it to Beaver?
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