Policy & Practice
These two store leaders primarily oversee the shrink goals and reports week in and week out
Who are the APM and ICM?
The “Return It Right” steps should be completed at what point
What is during the transaction flow (in the moment)
Name the importance of why to not double-encode an item
What is it causes inaccurate inventory counts
Names of any type of adjustments that impact shrink
What are RFID Cycle Count, Known Theft, Cycle count, IA Stock, Single Shoe, IA IMM Shoe, Error Correction, Over/Short Ship, Missing Carton
This daily activity when exiting, helps ensure loss prevention and internal theft
What are Bag & Package Checks?
If an item is missing a ticket or valid UPC, explain the best practice in the moment
What is reticket it at the current selling price?
This is when RFID tagging or encoding should happen for returned merchandise
You find an item on the salesfloor but notice it is not in inventory after checking on Product Search or TApp. What do you do?
What is fill out an Inventory Adjustment Form and partner with Inventory Control
Employees are allowed to bring only ___ bags to sales floor/backstock areas.
What are CLEAR bags?
Name the step that you should you do if an item is missing a ticket or valid UPC
What is reticket it at the current selling price?
Sweeping fitting rooms, sales floors, and stockrooms helps prevent what RFID issues
What are loose tickets cause inventory errors?
section perfection
No
Explain why selecting the correct item condition in POS important
What is it ensures the item is dispositioned correctly?
Name the three contributing reasons why our RFID scans are not accurate and require additional research
What is product not ticketed & encoded, double encoded, product didn’t pick up in the scan?