State
Epic
Artiva
UMMS
MUSC
100
Fun is an example of this

What is a Value?

100

The place you go to see scanned documents or update demograpics

What is Registration?

100

Every client has multiple of these, and it has the number you should put in TCN when there is no account for the patient

What is a test account?

100

UMMS is located here. 

What is Maryland?

100

MUSC is located here.

What is South Carolina?

200

The amount of calls you should have per day

What is 64-80?

200

The place you go to see an EOB or what charges patient is being billed for

What is TX Inquiry?

200

Place this when you need to do an inquiry for an account that is not listed in the system.

What is a Log Note?

200

The names of the two pay portals

What is Myportfolio and Instamed?

200

You should close this every day that you have payments. 

What is a cash drawer?

300

Your talk time + waiting time is called this.

What is resource utilization?

300

To view your past accounts you go here. 

What is recents?

300

Name of the hyperlink you click to get into artiva

What is Manual Account Review

300

The two types of payment plans are called these.

What is non income based and income based?

300

Sometime in 2023, all patients were put on this type of statement. 

What is paperless billing?

400

The year State was founded

What is 1949?

400

Where you view the visit doctors notes

What is doc review or chart?

400

Place this when you need to notify people right away ex. Account on Autopay in instamed

What is an alert?

400

Last year, a law was passed that places restrictions on payment arrangements. This is called _

What is the 5% law?

400

MUSC allows us to offer up to 30% off of balances for a time period at the beginning of the year. This is called _.

What is a tax time discount/settlement?

500
The newest example of the core value: Innovation

What is Tiki/Sparky?

500
Name 2 of the ways you can look up an account

what is HAR, Guarantor number, MRN, Phone number, or name?

500

For clients that have an IVA, you go here to view IVA interactions. 

What is IVA history?

500

The name of the committee that makes pricing for all facilities

What is the HSCRC?

500

This company offers extended payment arrangements.

What is Access One?

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